Display and Nic not being recognised
 

Hi All,

I am trying to use the Displaylink Targus docking station with a Dell XPS 13. When this was initially set up it worked fine but after a few hours the connection both external monitors and Nic dropped off.

Since then they are not being recognised by windows, when I plugin the USB3 cable windows does pick up the three USB2 ports but not the display and Nic.

When i run the system compatability check it just says "Device Not Attached"

Any advice on what i can try to resolve this issue?

Thanks in advance

That means our chip is not being detected on the USB bus by Windows. This article helps with diagnosing this issue:

http://kb.displaylink.com/323

Wim

NIC not recognized-appears disconnected
 

Hi all.

Similar issue here on my Lenovo USB3.0 dock.
When I use the laptop for a while using WIFI, come back to my desk and plug in the USB dock, all features seem to function EXCEPT the NIC. Win 7 64bit seems to believe that the cable is not plugged in (cable is fine and is plugged in). Media appears to be disconnected.
If I leave the desk, use WIFI, and come back reasonably quickly, wired ethernet still works.. Problem seems to only appear when I am disconected for "long enough". No direct correlation that I can tell with the laptop going to sleep.

Colleague has a same problem on his Lenovo X1Carbon.

This seems to be in line with the other posters.
Any fix in sight?

Thanks