DisplayLink Forum

DisplayLink Forum (https://www.displaylink.org/forum/index.php)
-   Windows Software (https://www.displaylink.org/forum/forumdisplay.php?f=28)
-   -   DisplayLink Driver Conflict? (https://www.displaylink.org/forum/showthread.php?t=2163)

Prophetofjah 12-11-2012 02:47 AM

DisplayLink Driver Conflict?
 
Hello,
I have the Kensington Univeral Multi-Display Adapter and installed the DisplayLink driver.

When the laptop has been idle for X amount of minutes, "turn off display" kicks in accordance to the power settings.

When I interact with the laptop and the laptop display kicks back on I get the error "Display driver stopped responding and has recovered".

When the computer goes to sleep based on power settings, and then I hit the power button so the laptop comes back on, the laptop display itself never does, but the computer is back up and running. I end up having to restart the computer.

I have a new dell xps 15".

What should my next steps be? I cant try another USB adapter as they all run on the same DisplayLink tech.

Thanks!

Wim 12-11-2012 10:47 AM

Can you post the log files after this occurs as this looks like a software issue :

http://kb.displaylink.com/269

Wim

Prophetofjah 12-12-2012 03:17 PM

system compatability passed
 
1 Attachment(s)
Wim,
The system passed the combatability test.

I have attached the log files.

Thanks!!

Prophetofjah 12-12-2012 03:23 PM

more details on the error
 
1 Attachment(s)
The error does state that is an issue with "graphic accelerator for windows 7 "

Unlike the previously attached zip file, this log is after the error occurs.

Thanks!

Prophetofjah 12-13-2012 03:19 PM

dont I feel like an ass
 
The latest intel driver solved the issue.

Thank you for your time.


All times are GMT. The time now is 09:04 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.