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-   -   Dell XPS L322X Spyder MLK and Dell Superspeed USB 3.0 dock intermittent fail. (https://www.displaylink.org/forum/showthread.php?t=61981)

GaryH 09-06-2013 10:13 AM

Dell XPS L322X Spyder MLK and Dell Superspeed USB 3.0 dock intermittent fail.
 
2 Attachment(s)
Hi,
I am having multiple issues with Displaylink service falling over and causing no NIC connection (NIC LEDs on), no USBs working and no external DVI display. I am using Windows 7 64 bit with latest USB drivers, system drivers and latest Display Link 7.4 drivers, latest firmware etc.
The issue is sporadic and very intermittent and I have run the Display Link support tool to gather logs.
Can someone guide me through the process of submitting these logs for analysis please?

Many Thanks,

Gary

Edit: Just uploaded log files, if someone could help me please?

JamesH 09-06-2013 04:07 PM

Hi,

Can you try upgrading your Intel USB 3.0 host controller to the latest version from https://downloadcenter.intel.com/Det...?DwnldID=21129 ?

Let me know if this helps.

Thanks,
James


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