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-   -   Dell xps 13, Monitors not recognized (https://www.displaylink.org/forum/showthread.php?t=62075)

ICTehe 10-08-2013 08:42 AM

Dell xps 13, Monitors not recognized
 
1 Attachment(s)
Hi all,

I have a Dell xps 13, connected to a Targus ACP70EU, the Ethernet and USB ports are working but windows 8 don' t recognize the 2 monitors.

I have the latest software, and also update the firmwire. I have reinstall windows 8 also, then it work for a few days, and we have the same problem.

In the attach Files the result of the debug tool.

I hope you can help me whit this!

Thanks in advance:D

Laptop: Dell xps 13
Targus: ACP70EU
Monitors: Dell

TargusLevel3 10-08-2013 06:57 PM

Dell xps 13, Monitors not recognized
 
ICTehe,
It does appear that the associated drivers are up to date, or close enough, but there is a newer graphics driver available from Intel https://downloadcenter.intel.com/Det...adType=Drivers. If Ethernet and Audio are working, but no the external graphics you may want to try it.
If this doesn't fix it, then have the dock exchanged for a replacement.
Regards, Kevin


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