Problems with monitors fluttering and fuzziness
 

I just installed my new Diamond 3.0 USB dual video device and installed the software. I also went to the website and installed the Windows 8.1 update.

I have 2 issues that I need your help on. I am running Windows 8 on my laptop. I am using 2 ViewSonic 1080P 24" displays.

1.) When waking up my PC., the PC goes a series of installing USB device and usually gets an error message.
2.) While in Outlook, Excel, Word, Websites or just my desktop my screen goes fuzzy or it flutters to a point I cant read the letters.

Can you try the new V7.4 M2 and see if this fixes the issues? The fuzziness should definitely be solved by this.

Wim

Can I still do this if I have the 8.1?

Can you send me the link to the V7.4 M2

I replaced it with the V7.4 M2 from your website and it DID NOT WORK.

Any suggestions

Hi,

Can you attach the files gathered by this support tool immediately after you see the issue again? http://www.displaylink.com/support/ticket.php?id=269

To clarify, which 8.1 update did you install?

Thanks,
James

I had the Windows 8.1 update. WIM told me to install the V7.4 M2. When I did, the 8.1 was deleted out.

Hi,

Can you try disabling the Optimize for Video option in the DisplayLink taskbar UI?

Thanks,
James