Microsoft Surface 8.1
 

Hi There

Installed the new drivers before upgrading to windows 8.1. Did the upgrade and everything was working great. Did a few reboots with no issues but just before going home I did one last reboot only to find that keyboard mouse and touch screen was not working. Tried a few reboots after that but could not get any of the inputs to work.

Have had the same issue with a different surface and 8.1 with a different dock.

Any thoughts on what might be causing the issue would be great.

Regards

Sporgg

Hi,

Please attach the logs from this tool:
http://www.displaylink.com/support/ticket.php?id=269

Do you know if the recent Surface Pro firmware update was installed?

Thanks,
James