DisplayLink Forum - surface Pro 2 external displays go black

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- - surface Pro 2 external displays go black (https://www.displaylink.org/forum/showthread.php?t=62640)

uf_jve

03-05-2014 03:41 PM

surface Pro 2 external displays go black

Hi,

I have a Surace Pro 2 connected to a HP port replicator 3005.
There are 2 displays connected to the port replicator.

When i do something on the external displays, they go black for 2 seconds.
I tested this with a surface pro (non 2) and everything works fine.

Both devices run win 8.1.

Can somebody give me a clue?

JamesH

03-05-2014 06:30 PM

Hi,

Please attach the logs from this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

uf_jve

03-11-2014 12:41 PM

1 Attachment(s)

sorry for the delay.

the logs are in the attachment :)

JamesH

03-11-2014 02:43 PM

Hi,

Can you try 7.5 M1 from here:
http://www.displaylink.com/support/downloads.php

Thanks,
James

uf_jve

03-12-2014 10:21 AM

1 Attachment(s)

The driver has been updated.
Still the same issue.

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