Asus VivoTab Note 8 - DisplayLink v7.5 M1
 

Device: Asus VivoTab Note 8

I am running Lenovo USB 3.0 Dock and DisplayLink v7.5 M1. I set the monitor to be primary (Show Desktop only on 2).

When ever I get UAC prompt the screen on Desktop 2 (the primary) it resets to Portrait.

I had the same occurrence with the Dell Venue 8 Pro.

Trying to determine if I have something not setup correctly.

Thanks.

Hi,

Sorry fro the delay in responding - I'll try this out tomorrow.

Can you attach the output from this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

Attached logs
 

My main user account does not have admin rights. I have a secondary account that I use to do anything that requires administrator.

I open Computer Management which prompts UAC admin credentials. I enter the admin user/pw and the screen changes from landscape to portrait. I have to manually go in and change back to landscape or another UAC admin prompt and then it changes back to landscape. Very strange.

I have updated to 7.5 M2 and acts the same.

Hi,

From looking around this has been seen elsewhere:
http://plugable.com/2014/01/03/need-...gable-products

I tried this on a Venue 8 Pro attached to a 1080p monitor but could not reproduce it. I had the tablet set to portrait rotation at the time - is this what your tablet is set to?

Thanks,
James

I have it set to Landscape. Then when hook up the USB dock monitor I have the primary off and just the monitor as the main one.

So if I have it set to extend to the second display it seems to work just fine. If I have it to show only desktop 2 (the external monitor) that is where I encounter the problem with the screen going portrait when prompted with UAC.

Repro.
Connect to USB External Monitor. I am using the Lenovo USB 3.0 Dock.
Set show on Display #2 (external monitor).
Log into machine as a non-admin
Do something to prompt UAC like opening Computer Management

I hope you are able to reproduce it now.

Hi,

Thanks - yes I've just this minute reproduced your issue.

I'll get it raised internally for investigation.

Thanks,
James

Thanks James.

Any updates to this?

Hi,

Sorry for the delay on this one - I'll chase it up (I've been out of town recently).

Thanks,
James