Help! Can not install on Windows 8 with Dell Latitude 10
 

Dear listers,

I have been attending to install DisplayLink, but so far no luck.
I would like to ask your kind assistance here since I need to set a monitor for my small daughter.
And support guy in Japanese market just asked me to wait, but I have to ship this soon since this is a part of presents!

Machine is Win8 JP (On Dell Latitude 10) I have tried with all three latest versions of DisplayLink.

Always, can not continue the installation with following message:
"Can not write the mirrordriver value on system.currentcontrolset.services.displaylinkga,de vice1(in Japanese)"
Ensure that you have enough access or contact support representative.

Does it mean I have no access right to modify or update setting on my Windows?
Although the machine runs under an administrator user.
In this occasion, which one has a problem here?
DisplayLink or Windows or Dell?

Kindly advice what can I do next, I have no idea, since I am a PC dumm.
I truly hope to hear from someone that can help otherwise I will have to return the monitor and look for something else that works!

Best regards,
BK

Hi,

Sorry for the delayed reply.

Please be sure to suspend any antivirus software before you try to install DisplayLink software.

Thanks,
James