Gigabit Ethernet?!
 

Hi, using a Toshiba Dynadock U3.0 with DL 7.7.57957 ... I noticed that my dynadock ethernet maxes out at 100.0 mbps even though the dock supposedly has "gigabit" ethernet ... I have connected directly to my router and achieve a 1.0 Gbps connection.... but not with the dock. Is there something wrong with the software or perhaps a hardware issue? I don't see why the gigabit ethernet isn't providing a gigabit connection.

Support files attached.

Hi there,

any updates on this? I have exactly the same issue: even though my local wired network is Gigabit, I can only connect at 100meg.

The connection is gigabit and will auto negotiate to gigabit. If it is not, then it could be the cable (if it does not have all 4 pairs connected), the speed has been fixed in the Advanced Ethernet settings for the adapter or it could be a hardware fault.

Wim

I am having similar issue, but my connection is MUCH slower. I'm using the dock with the latest firmware update and using the USB 3.0 cable that came with the unit. If I take the Ethernet cable and plug directly into my computer I can get 60 MegBPS download, but if I plug it into the dock I can't get much over 9 MegBPS. I've posted about this several times with no response. Hopefully we can get some help on this.

Am now at a new desk: new cable, port etc... still only getting 100 meg. Sigh.

I've looked at the logs from jewfrey22, and these show that the the Ethernet port is auto-negotiating to 100Mbit. The software or driver has nothing to do with the autoneg and just reads the autoneg value returned by the hardware, so I suspect this is a hardware fault.

If we really could not autoneg to 1Gbps, there would be more posts about the problem.

Wim

Ahh, now that's interesting. Exactly what mine is doing... even though it's definitely a Gigabit network. Will report this to our network guys and see if we can work it out.

Thanks!

Same exact issue with me. I have the latest drivers installed 7.7M4 released today and I'm still stuck at 100mbps. I use the dynadock on two different computers. Both are stuck at 100mbps. When I plug the Ethernet cable directly into either computer it works beautifully at full gigabit speeds, maxing out my NAS at ~70mbps on file transfers. When I switch back to the dynadock it's back to 100mbps.

When I go into adapter configuration and force the dynadock to 1gbps, it won't connect at all and I have to go back to auto negotiate.

I have tried multiple Ethernet cables, multiple USB 3.0 cables, and every USB 3.0 port available on each machine and multiple versions of the drivers available on this website and I can't get the damn thing to work.

Any help would be greatly appreciated.

I think comment #3 is still applicable to you and the Ethernet port on the dock is faulty.

Wim

I got a replacement dock and looks like all is well.