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-   -   Display Link Software Install Error (https://www.displaylink.org/forum/showthread.php?t=63579)

havette 02-05-2015 12:11 AM

Display Link Software Install Error
 
1 Attachment(s)
compatibility with Windows 8.1 ?

when trying to install, I get "DisplayLink has detected USB graphics software installed from a different vendor."

I uninstall any other drivers, went and uninstalled all the hidden devices to.

I am attaching the file created by the support tool from displaylink

Any help would be greatly appreciated

havette 02-06-2015 06:21 PM

anybody?
 
we are stuck...

THANK YOU !!

Wim 02-09-2015 01:11 PM

Can you run the stand alone tool from here:

http://www.displaylink.com/support/ticket.php?id=365

It should show the same error, but generate a log file. If you can send the log file, it will tell us more about why the check is failing.

Wim

havette 02-14-2015 05:27 PM

1 Attachment(s)
here is the file

JamesH 02-17-2015 04:26 PM

Hi,

SMSC graphics software has been detected.

Can you review this FAQ for next steps?
http://displaylink.com/support/ticket.php?id=358

Thanks,
James

havette 03-01-2015 03:40 PM

we reinstalled the computer...
problem solved :)


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