DisplayLink Forum - Screens disconnect and reconnect every few minutes

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- - Screens disconnect and reconnect every few minutes (https://www.displaylink.org/forum/showthread.php?t=63631)

sebastian.schilling

03-02-2015 12:28 PM

Screens disconnect and reconnect every few minutes

1 Attachment(s)

I am using a HooToo USB 3.0 Dual Monitor Docking Station with a MS Surface 3 and two Samsung S22D300 Monitors. Newest Display Link Drivers are installed. Monitors disconnect and reconnect every few minutes, I tried everything from the Troubleshooting but nothing changed. I attached the log from the analytic tool and hope sb here can help.

JamesH

03-03-2015 02:22 PM

Hi,

The logs are showing USB connection errors.

Can you run through the steps in this FAQ?
http://www.displaylink.com/support/ticket.php?id=370

Thanks,
James

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