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-   -   Unable to get external monitor working (https://www.displaylink.org/forum/showthread.php?t=63827)

TechHead 05-25-2015 03:19 AM

Unable to get external monitor working
 
1 Attachment(s)
Hi,

I am unable to get an external monitor working on a new USB hub with displaylink technology.
I have installed the latest drivers from both displaylink as well as Dell (USB Hub manufacturer) after several driver reinstalled i'm not sure what else to do.
I have attached the log files from the display link support tool.

Wim 05-25-2015 10:25 AM

Hi

Is this an HDMI adapter? The logs show that an HDMI monitor is being plugged in, but it cannot be fully identified, so the video output is not being turned on. This could be due to a problem with the HDMI cable or the adapter is faulty.

Wim

TechHead 05-25-2015 09:54 PM

This is using the HDMI Adapter that came with the device, connected to DVI input on the monitor.
I am going to try both a different HDMI Adapter and a different DVI cable today.

TechHead 05-26-2015 01:38 AM

It turned out to be a faulty (Despite being brand new) DVI cable.
Thank you for pointing me in the right direction, please close this thread.


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