Windows 7 Dell XPS13 Problem
 

I am unable to use the Display Link USB Graphics adapter with a Dell XPS13 laptop. The display on the connected monitor goes into standby but does not display the image. When I unplug the vga lead the monitor returns to the self test screen. The USB port works correctly.

Hi,

The logs are telling me there are USB connection errors.

Can you try:
1. Another USB port on your notebook?
2. The latest USB host controller driver?
3. A USB 2.0 cable?

Thanks,
James

I've tried using both USB ports on the notebook, the chipset drivers are all up to date.

The USB cable is built into the DisplayLink I have, so that's not possible.