DisplayLink Forum

DisplayLink Forum (https://www.displaylink.org/forum/index.php)
-   Windows Software (https://www.displaylink.org/forum/forumdisplay.php?f=28)
-   -   Unable to install software (https://www.displaylink.org/forum/showthread.php?t=64636)

MikeRinner 07-18-2016 05:45 AM

Unable to install software
 
I had to uninstall DisplayLink from Windows 8.1, and now the program hangs up. I pass the System Check, but I get a red X during the installation. There is no error message, just says the setup was interrupted. I have also successfully run the "Display Link Installation Cleaner" and rebooted a couple of times - same result.

AlbanRampon 07-19-2016 12:08 PM

Hello,

Could you please run the diagnostics tool before and after you try to install as described in http://support.displaylink.com/knowl...n-issues-to-di ?
This will generate a ZIP including the log files for us to analyse.
Having a screenshot/photo of the error would also be useful to diagnose what could happen.

Kind regards,
Alban


All times are GMT. The time now is 12:12 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.