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-   -   Kensington Universal Multi-Display Adapter on Win10TH2 (https://www.displaylink.org/forum/showthread.php?t=64816)

charger 09-20-2016 02:24 PM

Kensington Universal Multi-Display Adapter on Win10TH2
 
1 Attachment(s)
Hi, here are my logs...I've tried just about everything:

1. Uninstalled driver software
2. Upgraded driver software
3. Rebooted multiple times
4. Played around with extending/dupicating/Windows+P key,

Really frustatred but hoping someone can help.

Bret

Wim 09-21-2016 10:54 AM

Quote:

Originally Posted by charger (Post 81254)
Hi, here are my logs...I've tried just about everything:

1. Uninstalled driver software
2. Upgraded driver software
3. Rebooted multiple times
4. Played around with extending/dupicating/Windows+P key,

Really frustatred but hoping someone can help.

Bret

It looks like the installation of DisplayLink is not successful as I don't see the encoder engine running in the logs. Please try cleaning the installation as described below:

http://support.displaylink.com/knowl...ylink-software

It is probably also worth updating the Intel graphics drivers from here too:

https://downloadcenter.intel.com/pro...ore-Processors

Wim

charger 09-21-2016 01:57 PM

Did it all again
 
1 Attachment(s)
OK...did it all as you described:

1. Uninstalled driver
2. Cleaned with tool
3. Reboot
4. Cleaned again
5. Installed latest Windows 10 8.2 drivers
6. Generated the logs

The log zip file is almost 25% larger...must be some new stuff to look at in the logs?

Bret

AlbanRampon 09-27-2016 03:43 PM

Quote:

Originally Posted by charger (Post 81264)
OK...did it all as you described:

1. Uninstalled driver
2. Cleaned with tool
3. Reboot
4. Cleaned again
5. Installed latest Windows 10 8.2 drivers
6. Generated the logs

The log zip file is almost 25% larger...must be some new stuff to look at in the logs?

Bret

Hi Bret/Charger,
You are NOT using Windows 10 1607 as the title states so I'm going to move this to a new thread.
Please use the Cannot Upgrade procedure to remove the driver and reinstall them, making sure you reboot each time Windows asks. The DisplayLink Manager service doesn't seem to run as there is zero log.
Make sure you disable the anti-virus if you use any as it may be blocking the install
Kind regards,
Alban


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