sudo ./DLSupportTool Does NOT work
 

How can I report Ubuntu issues to DisplayLink?

If you believe you have found an issue that is not covered by a knowledge base article, you can help DisplayLink find the problem by providing the right information.

DisplayLink provides a support tool that can check for common issues and gathers up system information, useful to DisplayLink in diagnosing problems

Yeh right ... except it doesn't work :(

command not found

Mind you ... I am still a Linux infant who is still crawling ... so maybe I am missing something :D

Has the file been made executable (with chmod +x ...) after it was unzipped?

Cheers,
Michal

As I suspected . . . I don't really know what I am doing :(

I'll have another look at it

It's probably so easy once you have done it a couple of times

I have unzipped the package and have DisplayLink Linux Support Tool 1.2.17

How do I connect your chmod and DisplayLink Linux Support Tool 1.2.17 in the Terminal

This is what I have had for my efforts

chmod + DisplayLink Linux Support Tool 1.2.17

chmod: cannot access 'DisplayLink': No such file or directory
chmod: cannot access 'Linux': No such file or directory
chmod: cannot access 'Support': No such file or directory
chmod: cannot access 'Tool': No such file or directory
chmod: cannot access '1.2.17': No such file or directory

Should I be doing it in the root (su) ?

Even tried including the x

Appreciate your help

chmod +x "path to executable DLSupportTool "

chmod +x /home/username/evdi/DLSupportTool

cd /home/username/evdi/

sudo ./DLSupportTool

Sorry
 

Sorry this is so painfull for those of who are in the know

I honestly thought the last entry was the answer to my prayers - what could be easier - enter my package number then ENTER

No such bleeding luck

chmod +x /Desktop/DisplayLink Linux Support Tool 1.2.17
chmod: cannot access '/Desktop/DisplayLink': No such file or directory
chmod: cannot access 'Linux': No such file or directory
chmod: cannot access 'Support': No such file or directory
chmod: cannot access 'Tool': No such file or directory
chmod: cannot access '1.2.17': No such file or directory

What am I missing ?

DisplayLink Linux Support Tool 1.2.17 is defintely the name of my unzipped package sitting on my Desktop

You must think I am **** stupid

Not sure if you're coming from Windows or another platform, but in the interest of trying to connect a few 'why' dots for you:

Two issues here:

1. /Desktop would be the equivalent of saying C:\Desktop - which won't work. You should be using /home/maverick/Desktop or something equivalent (whatever your username is). Alternatively you can use ~/Desktop as a shortcut (~ is an alias for your home directory).
2. If a file or folder name has spaces, you need to do something so the OS knows it's a space in the name and not just another parameter for the command you're giving it. You can either escape the spaces with a backslash or wrap the whole path in quotes.

This is a really good primer for learning about the command line, if you want to get a bit more comfortable: http://linuxcommand.org/

TL;DR = try something like this:

Thank you for your efforts AvatarKava - appreciated :)

Unfortunately didn't work :(

So I am busily trying to read your suggested book for self help

As I said previously . . . it's probably so **** easy ONCE you know how

C'est la vie

Please Teacher :rolleyes:
 

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Hang on a minute
 

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