DisplayLink Forum - DisplaLink detected USB graphics software from different ventor

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tmerrifield

06-15-2017 01:14 PM

DisplaLink detected USB graphics software from different ventor

1 Attachment(s)

I am unable to install DisplayLink software due to error saying USB graphics software is installed from another vendor. The compatibility log is attached.

AlbanRampon

06-16-2017 11:19 AM

Hello,
Thank you for the logs.
mctkmd service exists. That's step 6 from the page linked in the error message "more information".
Please follow all steps described so your sure everything is removed.

Kind regards,
Alban

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