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-   -   ASUS MB169 Display not working with USB 3.0 (https://www.displaylink.org/forum/showthread.php?t=65884)

MikeDC40 01-21-2018 08:43 PM

ASUS MB169 Display not working with USB 3.0
 
1 Attachment(s)
I have ASUS U47A laptop and can not succeed in getting ASUA MB169 moditor to connect. It seems problem is USB3.0. Attached is DisplayLink Tool zip file. I'd appreciate help in resolving my problem. Thanks.

AlbanRampon 01-26-2018 03:35 PM

Hello Mike,

Thank you for your patience, I missed your message.

Your monitor is having difficulty talking with your computer.
I have limited information because this problem occurs when the computer asks the monitor for identification details. It could be because the monitor was designed to work with a driver higher than this, as security and features are updated regularly. From what I can see, it seems you must use something higher than 8.0 M0 for this product, but I don't have the full picture.

The first step would be to remove DisplayLink software after having disconnected the AOC monitor.
Then, download and install a recent version, like 8.4 M0 and reboot.
I would welcome new logs when this has been performed, if the issue persists, as I would get more details on the next step.

Kind regards,
Alban


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