DisplayLink Forum

DisplayLink Forum (https://www.displaylink.org/forum/index.php)
-   Windows Software (https://www.displaylink.org/forum/forumdisplay.php?f=28)
-   -   UAC Prompt from Windows Update (https://www.displaylink.org/forum/showthread.php?t=66007)

Ralfyngve 03-22-2018 07:54 AM

UAC Prompt from Windows Update
 
We have an Issue in our environment with a reaccuring UAC even after the DisplayLink Corporate packaged is installed.


Here’s the scenario we are faced with:

A user arrives at a desk with a docking-station that requires displaylink drivers. The user will then plug in the computer to the docking-station.
When he or she does this Windows will search for the appropriate drivers and then prompt for admin-credentials for the displaylink drivers.
9/10 users dont have admin privelege and will have no choice but to cancel te UAC/installation.

The user then calls our helpdesk to get the displaylink-drivers distributed to the affected client.
When the packaged displaylink-drivers have successfully been installed everything works like a charm, until the next time the user plugs in the docking-station.
They will once again be prompted with the UAC for the drivers from Microsoft/windows-update. And this happenes every single time they plug in the docking station.

These drivers from Windows-update/Microsoft seems to be cached and stuck in the client and wont go away even after the packaged displaylink-driver is installed and working.
The process NewDev.exe keeps trying to install something and points to \\.\pipe\PNP_Device_install_Pipe_1.{UAB\Vid....... .}

The dockings station we are trying at the moment is a Targus DOCK180.

Having displaylink pre-installed on every laptop is unfortunately not an option in our environment.

Any ideas?


All times are GMT. The time now is 09:43 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.