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-   -   HP Spectre X360 random disconnects (https://www.displaylink.org/forum/showthread.php?t=66964)

cohearn29 01-27-2020 08:27 PM

HP Spectre X360 random disconnects
 
I am having an issue with HP Spectre X360. I have one plugable 4k docking station at home and one at work. I have the exact same issues with both. Running Windows 10 Insider. I keep getting random disconnects from the displays and some disconnects from the dock itself. It seems to occur several times daily. Anyone else have these issues?

JakubDabrowski 02-04-2020 02:12 PM

Hello cohearn29,

Thank you for your patience and sorry to hear about this issue.

Could you please verify the link below and follow the guide named: CHECK PCIE ACTIVE STATE POWER MANAGEMENT (ASPM) SETTINGS.

It is located at the bottom of the webpage.

This might be the issue in your case.
Link: https://support.displaylink.com/know...from-repeatedl

If the above will not solve your issue, please follow the 3rd link in my signature and provide me with the log files for further investigation.

Best regards,
Jakub


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