3 Monitor Issue - MacBook Pro 13' 2019 | V. 10.15.3
 

Good afternoon DisplayLink Forms,

I am having difficulties using three monitors with my 13' 2019 MacBook Pro running Catalina 10.15.3.

Using the DisplayLink macOS App PREVIEW - Beta (0.5), I am able to run two monitors via HDMI, however the monitor via display port is not being detected.

I have enabled display link manager screen recording.

The dock I am using is from Tobenone: https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

If any admins or users can advise a fix it would be greatly appreciated.


Thanks,

Matt

Hello Matt,

Please follow instructions from the link below and collect more information as it will be easier for us to diagnose the problem:
https://support.displaylink.com/know...to-displaylink

Thank you,
Katarzyna

@KatarzynaKowalczyk just sent the support the an email with the zip files.

Thanks!