M1 Macbook Pro and Caldigit usb-c pro
 

When I connect my Macbook pro M1 computer and caldigit usb-c pro dock station and 2 viewsonic displays via display port, I cannot get images on both screens at the same time. Only one is working. The display link driver does not appear among the extensions. I still can't get images even though I have given all permissions. I am using macOS Ventura. My computer is up to date. please help me...

https://ibb.co/5B25x3T

https://ibb.co/vdfpnjW

This user reached out to our support team directly. They were not using a DisplayLink powered device.