DisplayLink Forum

DisplayLink Forum (https://www.displaylink.org/forum/index.php)
-   Mac Software (https://www.displaylink.org/forum/forumdisplay.php?f=30)
-   -   Belkin Dual Display USB-C Dock Issue (https://www.displaylink.org/forum/showthread.php?t=68734)

rocketskill 04-07-2023 02:50 PM

Belkin Dual Display USB-C Dock Issue
 
Hi,

I'm an IT administrator of a company and we've got an annoying issue with our displaylink installation.

Context :
All of our users are using macbook pro (m1,m2 ...), belkin docking station (Dual Display USB-C Dock) and 2 samsung display (LF24T450FQRXEN or LS24E65UPL).

DisplayLink Manager is deployed on all macbooks with recent release.

Problem :
When disconnecting the usb-c cable, the next connection will not detect the 2 displays.
We are forced to disconnect and reconnect the usb-c cable one more time to make it work.
For simplicity, the dock works half the time.

A lot of my co workers get this problem (myself include). Did you know this issue and have you got an idea on how we can fix it ?

rboerner 04-10-2023 11:11 AM

Quote:

Originally Posted by rocketskill (Post 95267)
Hi,

I'm an IT administrator of a company and we've got an annoying issue with our displaylink installation.

Context :
All of our users are using macbook pro (m1,m2 ...), belkin docking station (Dual Display USB-C Dock) and 2 samsung display (LF24T450FQRXEN or LS24E65UPL).

DisplayLink Manager is deployed on all macbooks with recent release.

Problem :
When disconnecting the usb-c cable, the next connection will not detect the 2 displays.
We are forced to disconnect and reconnect the usb-c cable one more time to make it work.
For simplicity, the dock works half the time.

A lot of my co workers get this problem (myself include). Did you know this issue and have you got an idea on how we can fix it ?

If you have not already done so, I would suggest reporting the issue to DisplayLink by following the steps outlined here --> https://support.displaylink.com/know...to-displaylink

rocketskill 04-11-2023 06:53 AM

HI,
Thank you for the tip. I'm gonna open a case.


All times are GMT. The time now is 06:08 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.