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-   -   set up help (https://www.displaylink.org/forum/showthread.php?t=69025)

josht 11-27-2023 03:17 PM

set up help
 
I'm trying to get a dual monitor set up working and not having any luck.
I'm running a mac book pro M3 pro with Sonoma
Lenovo thinkpad USB-c gen 2 dock

When the computer is connect it extendeds to the display on port one and duplicates the display on the other monitor.

I have the display link app installed and it doesn't show either display in the app?

Any help would be great.

Bah434x 11-27-2023 03:41 PM

Quote:

Originally Posted by josht (Post 96191)
I'm trying to get a dual monitor set up working and not having any luck.
I'm running a mac book pro M3 pro with Sonoma
Lenovo thinkpad USB-c gen 2 dock

When the computer is connect it extendeds to the display on port one and duplicates the display on the other monitor.

I have the display link app installed and it doesn't show either display in the app?

Any help would be great.

Have you given permission to display link in security and privacy on the Mac.?

Accessibility
Screen recording
Login Items

josht 11-27-2023 05:30 PM

so I have screen recording on and im the admin for the laptop. Is there another setting?

rboerner 11-28-2023 12:10 PM

Quote:

Originally Posted by josht (Post 96191)
I'm trying to get a dual monitor set up working and not having any luck.
I'm running a mac book pro M3 pro with Sonoma
Lenovo thinkpad USB-c gen 2 dock

When the computer is connect it extendeds to the display on port one and duplicates the display on the other monitor.

I have the display link app installed and it doesn't show either display in the app?

Any help would be great.

According to the information provided by Lenovo for your docking station --> https://support.lenovo.com/us/en/acc...-service-parts the docking station does NOT have DisplayLink technology inside of it. As a result, DisplayLink will not be able to assist you.

The information provided by Lenovo suggests that the dock has a DisplayPort multi-stream hub inside of it (DP MST). Mac computers do not support DP MST, which is why both of your displays are mirrored. Unfortunately there is not workaround for this condition using the current docking station.

josht 11-28-2023 06:22 PM

That is great feedback thank you, I have been looking for a definitive answer as to why I was having trouble getting the displays separated.


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