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-   -   Dell Docking 6000 & Monitor Issue (https://www.displaylink.org/forum/showthread.php?t=69053)

Gaz100 12-15-2023 06:17 PM

Dell Docking 6000 & Monitor Issue
 
I have a Dell 6000 docking station, which I have connected to my monitor via the HDMI cable.

I use my laptop (Dell) the monitor works fine no issue but when I connect the Type C to my ACER (PC) the monitor doesn't work (all the other elements such as keyboard and mouse do)? If I disconnect the HDMI from the docking station directly to the PC it works. Sometimes if I plug it back into the docking station the monitor display will work, but on PC start up it shows not connected again. :confused:

I have tried the following but none of it is making a difference:

1 - Changing HDMI cable

2 - A different docking station (still a Dell but a different model and a new one)

3. Upgraded the docking station drivers.

All of these have failed to work; I think it is something simple but m out of ideas, please can you help? :eek:

TY Gaz.

blobz 01-06-2024 09:06 AM

Hi,

I have a similar issue with my computer. My D6000 suddenly stopped working with the screens. The USB-C is fine, the screens and cables are fine. For some reason, it is not detected anymore and I cannot find why. Did you manage to solve your problem.

I am thinking of a deep Windows 11 problem that could be solved by reinstalling it but I do not want to do that for nothing. This is really odd.

vinay_kapoor 01-17-2024 08:53 PM

I have the same issue. My D6000 worked perfectly fine with my Macbook Pro M2 and two Dell monitors. Upgraded to Sonoma and no problems for a while. Suddenly one morning, DisplayLink stopped recognizing monitors. All my other accessories work. D6000 supplies power to my laptop, camera, keyboard etc work.

AntonKaspicky 07-05-2024 07:27 AM

I had almost the same issue with Dell D6000 docking,
Im using 2 external monitors , 4K monitor on HDMI + 2K on DP port + working fine for years, until few days ago, DP ports stopped working.
Tried a lot of things, read bunch of artickles, but no help.
In device manager, under 'Display Adapters' i had 2 question marks, and in device properties the device status was error 31.
I tried a lot of things, but at the end, i have uninstalled the newest displaylink driver 11.4.xxx from COntrol Panel -> add remove programs - and installed previous version 11.3.xxx and all started to work

kylesmith 10-26-2024 06:51 AM

hmm... once my dell monitor make this kind of trouble... but now fixed.


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