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-   -   MACbook Display Link not Detecting HP G4 and G5 monitors (https://www.displaylink.org/forum/showthread.php?t=69230)

chaitsri 05-17-2024 02:23 AM
MACbook Display Link not Detecting HP G4 and G5 monitors
 
Hi All,

We are rolling out Mac devices in our organization and realized that the display link drivers are not detecting the HP G4 (HP E27dG4) and G5 monitors.however it works fine with G3 24inch monitors. We are on the latest display link drivers 1.10.1. Can anyone help me on this please?

DanielSznicer 06-21-2024 11:37 AM
Quote:
Originally Posted by chaitsri (Post 96888)
Hi All,

We are rolling out Mac devices in our organization and realized that the display link drivers are not detecting the HP G4 (HP E27dG4) and G5 monitors.however it works fine with G3 24inch monitors. We are on the latest display link drivers 1.10.1. Can anyone help me on this please?
Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com


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