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-   -   Screen go black every 10/15min (https://www.displaylink.org/forum/showthread.php?t=69262)

valentinprgnd 06-18-2024 10:18 PM

Screen go black every 10/15min
 
Since very recently, it's been almost impossible to work, as both my monitors go dark every 10/15min.

I updated to Mac OS Sonoma 14.5, used the Display Link Mac Cleaner app, reinstalled DisplayLink Manager 1.10.2, but to no avail, it just keeps going dark.

Anyone else experiencing this issue?

rboerner 06-19-2024 10:57 AM

Quote:

Originally Posted by valentinprgnd (Post 96999)
Since very recently, it's been almost impossible to work, as both my monitors go dark every 10/15min.

I updated to Mac OS Sonoma 14.5, used the Display Link Mac Cleaner app, reinstalled DisplayLink Manager 1.10.2, but to no avail, it just keeps going dark.

Anyone else experiencing this issue?

If the original manufacturer of your DisplayLink-based product is unable to assist you, if you have not done so already I would suggest reporting the behavior to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

peshak2012 06-19-2024 12:45 PM

I have same issue
 
I have same issue. Started about a month ago. Maybe not every 10/15 minutes. But certainly happens few times a day

dbienkowski 06-20-2024 08:44 AM

Hi all,
If we are talking about problems with disconnections and black screens I would recommend checking that all physical connections are secure. Additionally, I would look at the quality of the cables and use the ones supplied with the equipment. If you have any further problems, please contact our technical support directly.


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