DisplayLink Forum

DisplayLink Forum (https://www.displaylink.org/forum/index.php)
-   Mac Software (https://www.displaylink.org/forum/forumdisplay.php?f=30)
-   -   MS Teams beachball every few seconds (https://www.displaylink.org/forum/showthread.php?t=69458)

salamihawk 12-15-2024 10:31 AM

MS Teams beachball every few seconds
 
Hello,

I've noticed that MS Teams freezes and processes something every 2-3 seconds, completely blocking any functionality of the app and causing a spinning beachball icon for a few seconds. I've been able to determine, that it only happens when I'm connected to my DisplayLink-enabled hub. I have two 4k monitors attached, both running at 60hz. My Mac is an M3 MacBook Pro. My hub is the HP USB-C/A Universal Dock G2. When I'm not connected to the dock, MS Teams works just fine, so I believe the issue has to do with DisplayLink. Maybe Teams and DisplayLink are somehow competing for the ability to do screen recording, even if I'm not actively trying to share my screen? I dunno, but maybe this is a known issue or other people have it as well?

DanielSznicer 12-19-2024 04:00 PM

Quote:

Originally Posted by salamihawk (Post 97625)
Hello,

I've noticed that MS Teams freezes and processes something every 2-3 seconds, completely blocking any functionality of the app and causing a spinning beachball icon for a few seconds. I've been able to determine, that it only happens when I'm connected to my DisplayLink-enabled hub. I have two 4k monitors attached, both running at 60hz. My Mac is an M3 MacBook Pro. My hub is the HP USB-C/A Universal Dock G2. When I'm not connected to the dock, MS Teams works just fine, so I believe the issue has to do with DisplayLink. Maybe Teams and DisplayLink are somehow competing for the ability to do screen recording, even if I'm not actively trying to share my screen? I dunno, but maybe this is a known issue or other people have it as well?

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com


All times are GMT. The time now is 03:26 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.