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-   -   "Please connect your DisplayLink Devices" (https://www.displaylink.org/forum/showthread.php?t=69599)

paul-shannon 04-13-2025 04:25 PM

"Please connect your DisplayLink Devices"
 
macbook m2.
macOS sequoia: 15.3.1
DisplayLink Model: UD-3900PDZ
DisplayLink Manager 12.1.0 (Build 33)
Screen Recording configured for DisplayLink

My goal:
apple thunderbolt display in macbook usb-c port 1
DisplayLink in usb-c port 2
MSI display connected to DisplayLink via HDMI

My problem:

DisplayLink manager "Displays" tab never progresses beyond https://pshannon.net/misc/displayLinkScreenshot.png

Please note: the DL Manager "Displays" tab is asking me to connect the DL device.
Which I have done. And which is working: the MSI display, which I am looking at as I type, is routed to the macbook m2, HDMI from monitor to DisplayLink device, DisplayLink device by usb-c cable to macbook usb-c port #1.

rboerner 04-14-2025 11:01 AM

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support

paul-shannon 04-14-2025 09:54 PM

macos m2 problem
 
rboerner - thank you! I have posted directly to the support group.

- Paul


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