Mac - Phantom display after undock
 

Issue experienced on multiple macs in 2 different environments (with no unusual configuration), over 3 different vendors of dock, running 15.2 - 15.4.
Driver: Release: 1.12.1 | Mar 27, 2025

Upon undocking, the macs are regularly left with a "phantom" screen, which can't be disabled by toggling Detect Display etc. A restart of either the mac or displayLink driver clears this.

The display appears functional to the mac, with windows remaining on the disconnected display. Upon reconnection of the same display, N+1 displays exist, with both the connected display(s), and the phantom one left from the last docking.

If you have not done so already, I would suggest reporting the issue to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

Having the exact same issue. I undock multiple times per day to attend meetings and constantly have to quit the software so my apps are accessible.

Hello LDSX,

Please contact our support team directly by following these steps.

I run into this issue regularly. Thank you for sharing this link! Detailed instructions