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-   -   Jsaux FlipGo Pro in DualView on macOS: bottom monitor has no signal on an M2 Mac Mini (https://www.displaylink.org/forum/showthread.php?t=69681)

haphazard44 07-12-2025 03:33 PM

Jsaux FlipGo Pro in DualView on macOS: bottom monitor has no signal on an M2 Mac Mini
 
I have installed the latest driver: DisplayLinkManager-1.12.4-90

I am running macOS Sequoia 15.5 on an Apple M2 Pro Mac Mini.

When I activate the DuoViews mode of the FlipGo Pro, the bottom screen of the JSAUX FlipGo Pro has no signal (screen is black).

I am connected to the correct port via a USB-C cable.

Can you help me get DuoViews connected (I should be able to view 3 screens at the same time: my main monitor, the top monitor of the FlipGo and the bottom monitor of the FlipGo)

Best,

haphazard44 07-12-2025 04:27 PM

This a screen shot from my DisplayLink menu bar app in macOS Sequoia
 
1 Attachment(s)
This a screen shot from my DisplayLink menu bar app in macOS Sequoia when I plug in my FlipGo Pro

mjaroch 07-15-2025 10:59 AM

Hello haphazard44,

Please make sure the FlipGo Pro is receiving sufficient power.
You can try unplugging and replugging the USB-C cable or restarting your Mac with the FlipGo connected.

Additionally, please confirm that the FlipGo Pro has the latest firmware installed.

If the issue persists, consider running the End-User Cleaner Tool to reinstall DisplayLink app.
If the bottom screen still won’t light up after these steps, we recommend contacting JSAUX support to verify DuoViews compatibility and any device-specific requirements.


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