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-   -   Can't connect to my M2 (https://www.displaylink.org/forum/showthread.php?t=69784)

MNP 12-28-2025 04:39 PM

Can't connect to my M2
 
I can't connect my m2 to my 2 dell screens. I've installed the most updated mac version, and tried connecting with USB-C and no success, and also tried with one screen - DP and the other - HDMI.

The Displaylink software at the top is greyed out and says "Please connect your Displaylink device". I've allowed on my macbook Privacy &security - accessories - "always allow", so I get a green dot on the power button.

I've removed the software completely and installed again, and nothing.

This is the product - WAVLINK Thunderbolt 4 Dock with 100W Charging, Displaylink Docking Station Quad 4K@60Hz Monitor,3 Thunderbolt 4 Ports, 2.5G Ethernet, Thunderbolt Dock for Mac M1-M4

Any ideas how to solve this?

Thank you

Szymon 12-29-2025 09:52 AM

Hi MNP,

I assume this WL-UTD41 is your product.

When connecting displays to this product either to HDMI or DP outputs they should be recognised in the DisplayLink Manager. The app requires a bunch of permissions to be granted, see: macOS: Screen Recording Permission

Regards,
Szymon


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