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-   -   "Please connect your DisplayLink device" (https://www.displaylink.org/forum/showthread.php?t=69820)

graugart 02-05-2026 02:24 PM

"Please connect your DisplayLink device"
 
I have struggled with this for a week now and even tried with three different DisplayLink USB hub devices, but I'm still having the same problem that DisplayLink software refuses to detect the hardware.
  • I'm currently attempting with a C31QUATTRODOCKPD: https://i-tec.pro/en/produkt/c31quattrodockpd-2/
  • Screen recording permissions are on
  • USB connection permission is approved
  • Displaylink is detected in MacOS system report USB section
  • Accessibility permission is on

However, I'm still getting "Please connect your DisplayLink device" from the DisplayLink manager.

Screenshots and Support Tool log here: https://drive.google.com/drive/folde..._J?usp=sharing

Szymon 02-06-2026 08:26 AM

This message is displayed until you connect a monitor to your product. I agree it is quite confusing as it doesn't consider your product is actually connected without monitors - we are going to modify it at some point.

Regards,
Szymon

Beameranged 02-06-2026 03:42 PM

I am not sure this is necessarily the answer. This had all been working fine for me until maybe a week or so ago.

Now I get this same error every time I restart the computer. Switching Displaylink device off and on does bring it back, but also disconnects drives and triggers other configuration issues.

It turns out I had first installed Manager a day or two before the latest version was released and was not informed of an update being available, but installing that version instead has not fixed it either.

I would very much like my glorious first month or so back...


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