Forum: Mac Software
12-17-2021, 10:34 AM
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Replies: 25
Views: 36,829
Dear users,
Thank you for your feedback!
...
Dear users,
Thank you for your feedback!
Please be aware that every dock/adapter + host machine configuration is different and some issues may occur and look the same but the source of a...
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Forum: Mac Software
12-16-2021, 09:15 AM
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Replies: 4
Views: 3,633
Hello Jhantman,
Thank you for posting on our...
Hello Jhantman,
Thank you for posting on our forum.
Have you checked if your notifications are working correctly on MacOS Monterey? As it seems as a similar problem we have faced with MacOS...
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Forum: Mac Software
12-16-2021, 09:03 AM
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Replies: 1
Views: 2,911
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Forum: Mac Software
11-26-2021, 11:20 AM
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Replies: 26
Views: 34,520
Hi russ-codes,
Thank you for your great...
Hi russ-codes,
Thank you for your great feedback!
Indeed, 1.6 version will support rotation for M1 Macbooks on Monterey OS.
As for your question, yes we may call it a "fast" version as it...
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Forum: Mac Software
11-23-2021, 10:31 AM
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Replies: 15
Views: 12,242
Dear users,
As you are aware, the issue...
Dear users,
As you are aware, the issue appeared with the release of Monterey OS. Of course the workaround is not perfect but we will need more time to analyze and fix it if that will be possible...
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Forum: Mac Software
11-09-2021, 08:55 AM
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Replies: 5
Views: 4,191
Hello,
Thank you for posting on our forum. ...
Hello,
Thank you for posting on our forum.
May you please go to 'Notifications & Focus" in System Preferences and checking the "Allow notifications: When mirroring or sharing the display" ?
...
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Forum: Mac Software
11-09-2021, 08:47 AM
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Replies: 30
Views: 21,659
Dear users,
Thank you for your feedback here...
Dear users,
Thank you for your feedback here on the forum.
We are aware of this problem and are working on it. We were able to reproduce the issue in our office and our engineers are analyzing...
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Forum: Mac Software
10-27-2021, 09:42 AM
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Replies: 15
Views: 12,242
Hello,
Thank you for sharing your feedback! ...
Hello,
Thank you for sharing your feedback!
We did not see such problems on developer's BETA versions and right now it doesn't seem to affect every machine with Monterey.
Could you please...
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Forum: Mac Software
10-25-2021, 09:33 AM
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Replies: 4
Views: 4,159
Hello Chris,
Thank you for posting on our...
Hello Chris,
Thank you for posting on our forum.
Could you please elaborate on your issue? Do you have a black screen or some of the USB devices are not working.
Please also follow this...
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Forum: Windows Software
10-18-2021, 11:08 AM
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Replies: 1
Views: 3,940
Hello gmm,
Thank you for posting on our...
Hello gmm,
Thank you for posting on our forum.
Could you please follow the 3rd link in my signature to gather log files? I would need them for a proper analysis.
You can either post them...
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Forum: Mac Software
10-11-2021, 09:20 AM
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Replies: 1
Views: 3,138
Hello netcarlos,
Thank you for posting on...
Hello netcarlos,
Thank you for posting on our forum.
We are of course aware of the problem with clamshell mode. Until now, we have tested both Intel and M1 Macbooks on Monterey BETA release and...
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Forum: Windows Software
10-08-2021, 08:43 AM
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Replies: 2
Views: 9,160
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Forum: Windows Software
09-24-2021, 08:15 AM
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Replies: 4
Views: 5,678
Hello StefanZ,
Thank you for posting on our...
Hello StefanZ,
Thank you for posting on our forum.
I have analyzed your log files and it seems that the issue comes from the monitor that reports only the lowest possible resolution to our...
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Forum: Mac Software
09-15-2021, 08:39 AM
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Replies: 3
Views: 4,274
Hi ForeverGolf,
Could you in that case...
Hi ForeverGolf,
Could you in that case gather log files for me with this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)?
Please...
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Forum: Mac Software
09-13-2021, 09:26 AM
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Replies: 3
Views: 4,274
Hello ForeverGolf,
Thank you for posting on...
Hello ForeverGolf,
Thank you for posting on our forum.
Please run this script in the terminal as a command. It will reset display settings and restore display persistence. It should allow to...
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Forum: Mac Software
09-13-2021, 09:06 AM
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Replies: 32
Views: 51,984
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Forum: Mac Software
08-25-2021, 12:02 PM
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Replies: 1
Views: 2,772
Hello timlee.jy,
Thank you for posting on...
Hello timlee.jy,
Thank you for posting on our forum.
Dear users,
Thank you for posting on our forum.
I am unable to analyze the issue without the log files. Please gather them by using...
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Forum: Mac Software
08-25-2021, 09:16 AM
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Replies: 12
Views: 13,742
Dear users,
Thank you for posting on our...
Dear users,
Thank you for posting on our forum.
As we are unable to analyze the issue without log files I would like to encourage you to gather them by using this guide...
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Forum: Mac Software
08-23-2021, 10:43 AM
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Replies: 10
Views: 11,480
Hello Gouldan123,
Thank you for posting on...
Hello Gouldan123,
Thank you for posting on our forum.
May you please follow this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)...
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Forum: Windows Software
08-19-2021, 11:53 AM
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Replies: 2
Views: 3,588
Hello Erik,
Thank you for your feedback.
...
Hello Erik,
Thank you for your feedback.
We have also encountered this issue and our engineers are already working on it within our internal ticket.
Unfortunately, I do not have any ETA yet...
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Forum: Mac Software
08-06-2021, 01:19 PM
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Replies: 8
Views: 7,157
Hello,
Thank you for your patience.
...
Hello,
Thank you for your patience.
Simply speaking, any of these devices (https://www.displaylink.com/products/find?cat=1&res=3840x2160&num=2) should be sufficient for your needs.
The one...
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Forum: Mac Software
08-06-2021, 01:11 PM
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Replies: 26
Views: 34,520
Hello,
Thank you for posting on our forum. ...
Hello,
Thank you for posting on our forum.
Even if we understand you wish to use at least one display rotated, multiple display support does not require rotation for most users who use two or...
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Forum: Mac Software
07-29-2021, 12:16 PM
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Replies: 5
Views: 6,737
Hello donmontalvo,
Thank you for your...
Hello donmontalvo,
Thank you for your feedback on that.
If you have not seen one of our newer FAQs about deploying DisplayLink on MacOS with Jamf you can click on that link....
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Forum: Mac Software
07-29-2021, 12:11 PM
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Replies: 8
Views: 7,157
Hello Szpoti,
Thank you for posting on our...
Hello Szpoti,
Thank you for posting on our forum.
May you please tell me what resolution you would like to have on your two external displays and what ports you would like to use?
Kind...
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Forum: Mac Software
07-29-2021, 07:16 AM
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Replies: 1
Views: 2,627
Hello herc,
Thank you for posting on our...
Hello herc,
Thank you for posting on our forum.
Did you try making one of your bigger screens a primary one? You can do it by dragging your white bar from Macbook Air display to one of the...
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