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Forum: Mac Software 05-11-2026, 10:59 AM
Replies: 5
Views: 242
Posted By rboerner
Given your description I suspect that you will...

Given your description I suspect that you will just need to make a small change to how the displays are arranged in macOS.

Apple describes the 'Arrange' option here -->...
Forum: Mac Software 04-27-2026, 11:11 AM
Replies: 1
Views: 1,692
Posted By rboerner
Just to set honest expectations up front, I am...

Just to set honest expectations up front, I am not a DisplayLink employee. I am a volunteer moderator.

With that said, your current macOS minor version (15.6.1) is very out of date. The latest...
Forum: Mac Software 03-06-2026, 12:23 PM
Replies: 4
Views: 2,274
Posted By rboerner
Thanks for the confirmation. In order to operate...

Thanks for the confirmation. In order to operate a Mac with the lid closed, you have to have an external power source connected to the Mac and an external keyboard and mouse connected to the Mac.
...
Forum: Mac Software 03-03-2026, 12:16 PM
Replies: 2
Views: 2,408
Posted By rboerner
If the process provided by Szymon does not help...

If the process provided by Szymon does not help resolve the issue, then if you have not done so already I would suggest contacting Plugable directly for assistance -->...
Forum: Mac Software 02-24-2026, 12:04 PM
Replies: 1
Views: 1,946
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting the issue directly to DisplayLink by following the process outlined here -->...
Forum: Mac Software 02-11-2026, 12:08 PM
Replies: 4
Views: 2,274
Posted By rboerner
My impressions based on your description are: ...

My impressions based on your description are:

A. You have a Mac with a Dell D3100 connected to it
B. You have two monitors connected to the D3100
C. You would like to use your Mac with the...
Forum: Windows Software 02-05-2026, 01:25 PM
Replies: 3
Views: 4,738
Posted By rboerner
For reference, I am a volunteer moderator of this...

For reference, I am a volunteer moderator of this forum. I am not a DisplayLink/Synpatics employee, nor am I affiliated with Humanscale.

Given your current description, I would suggest contacting...
Forum: Mac Software 02-04-2026, 12:26 PM
Replies: 1
Views: 921
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support
Forum: Mac Software 02-04-2026, 12:25 PM
Replies: 4
Views: 1,480
Posted By rboerner
For your reference, DisplayLink technology is...

For your reference, DisplayLink technology is combination of hardware and software. The product you are using does NOT have DisplayLink hardware inside of it.

As a result, you do NOT need to...
Forum: Windows Software 02-04-2026, 12:21 PM
Replies: 3
Views: 4,738
Posted By rboerner
According to the product brochure for your...

According to the product brochure for your docking station --> https://humanscale.getbynder.com/m/6ccfc02a5216f55c/original/hs-technology-tools-m-connect2-brochure.pdf the product should have...
Forum: Mac Software 01-12-2026, 12:12 PM
Replies: 4
Views: 3,199
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support
Forum: General Discussion 01-08-2026, 02:04 PM
Replies: 4
Views: 5,675
Posted By rboerner
My impression based on your description is that...

My impression based on your description is that you are using a Plugable UD-7400PD docking station --> https://plugable.com/products/ud-7400pd Please correct me if I am mistaken.

Presuming for...
Forum: Mac Software 01-06-2026, 12:20 PM
Replies: 1
Views: 2,569
Posted By rboerner
Note from volunteer moderator - I moved this...

Note from volunteer moderator - I moved this question into the macOS section of the forum

The behavior you describe is expected when using DisplayLink based products with a Mac, and DisplayLink...
Forum: Mac Software 12-26-2025, 01:45 PM
Replies: 2
Views: 4,385
Posted By rboerner
The behavior you describe is expected when using...

The behavior you describe is expected when using DisplayLink based products with a Mac, and DisplayLink documents this behavior here -->...
Forum: Mac Software 12-18-2025, 11:57 AM
Replies: 2
Views: 6,213
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting the issue directly to DisplayLink by following the process outlined here -->...
Forum: Mac Software 12-16-2025, 12:02 PM
Replies: 10
Views: 12,014
Posted By rboerner
Given your description, I would suggest reporting...

Given your description, I would suggest reporting this issue to DisplayLink directly by following the process outlined here -->...
Forum: Mac Software 12-11-2025, 12:07 PM
Replies: 1
Views: 5,966
Posted By rboerner
For your reference, DisplayLink technology is a...

For your reference, DisplayLink technology is a combination of hardware and software. A product must have DisplayLink hardware inside of it in order for the software to work.

Given the information...
Forum: Mac Software 12-08-2025, 01:00 PM
Replies: 10
Views: 12,014
Posted By rboerner
I 'think' I may have encountered the same issue,...

I 'think' I may have encountered the same issue, presuming you are running macOS 26.

In my case, I was able to work around the issue by going to System Settings --> Accessibility --> Display -->...
Forum: Mac Software 12-03-2025, 01:38 PM
Replies: 6
Views: 7,668
Posted By rboerner
Can you please provide more detail? For example,...

Can you please provide more detail? For example, did you get a bounce message when trying to email DisplayLink?
Forum: Mac Software 12-02-2025, 12:08 PM
Replies: 12
Views: 14,342
Posted By rboerner
As mentioned earlier in this thread, If the...

As mentioned earlier in this thread, If the original manufacturer of your DisplayLink-based product has been unable to assist you then I would suggest reporting the issue to DisplayLink directly by...
Forum: Mac Software 12-02-2025, 12:06 PM
Replies: 6
Views: 7,668
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest performing a 'clean' install of the latest version of DisplayLink Manager, version 14.2 Note, in 14.2 the 'Login screen extension' is installed...
Forum: Mac Software 11-17-2025, 12:13 PM
Replies: 17
Views: 14,769
Posted By rboerner
As I mentioned previously, DisplayLink has a list...

As I mentioned previously, DisplayLink has a list of products that use DisplayLink technology here --> https://www.synaptics.com/products/displaylink-graphics/displaylink-products
Forum: Mac Software 11-17-2025, 12:11 PM
Replies: 3
Views: 3,532
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting the issue to DisplayLink directly --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
Forum: Mac Software 11-17-2025, 12:08 PM
Replies: 1
Views: 3,351
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support
Forum: Mac Software 11-17-2025, 12:07 PM
Replies: 1
Views: 4,621
Posted By rboerner
Please provide the brand and specific model...

Please provide the brand and specific model number of (or a direct web link to) the docking station you are using.
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