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Forum: Mac Software 01-12-2026, 12:12 PM
Replies: 4
Views: 1,741
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support
Forum: General Discussion 01-08-2026, 02:04 PM
Replies: 4
Views: 2,861
Posted By rboerner
My impression based on your description is that...

My impression based on your description is that you are using a Plugable UD-7400PD docking station --> https://plugable.com/products/ud-7400pd Please correct me if I am mistaken.

Presuming for...
Forum: Mac Software 01-06-2026, 12:20 PM
Replies: 1
Views: 1,248
Posted By rboerner
Note from volunteer moderator - I moved this...

Note from volunteer moderator - I moved this question into the macOS section of the forum

The behavior you describe is expected when using DisplayLink based products with a Mac, and DisplayLink...
Forum: Mac Software 12-26-2025, 01:45 PM
Replies: 2
Views: 2,753
Posted By rboerner
The behavior you describe is expected when using...

The behavior you describe is expected when using DisplayLink based products with a Mac, and DisplayLink documents this behavior here -->...
Forum: Mac Software 12-18-2025, 11:57 AM
Replies: 2
Views: 4,187
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting the issue directly to DisplayLink by following the process outlined here -->...
Forum: Mac Software 12-16-2025, 12:02 PM
Replies: 8
Views: 6,967
Posted By rboerner
Given your description, I would suggest reporting...

Given your description, I would suggest reporting this issue to DisplayLink directly by following the process outlined here -->...
Forum: Mac Software 12-11-2025, 12:07 PM
Replies: 1
Views: 4,529
Posted By rboerner
For your reference, DisplayLink technology is a...

For your reference, DisplayLink technology is a combination of hardware and software. A product must have DisplayLink hardware inside of it in order for the software to work.

Given the information...
Forum: Mac Software 12-08-2025, 01:00 PM
Replies: 8
Views: 6,967
Posted By rboerner
I 'think' I may have encountered the same issue,...

I 'think' I may have encountered the same issue, presuming you are running macOS 26.

In my case, I was able to work around the issue by going to System Settings --> Accessibility --> Display -->...
Forum: Mac Software 12-03-2025, 01:38 PM
Replies: 6
Views: 4,906
Posted By rboerner
Can you please provide more detail? For example,...

Can you please provide more detail? For example, did you get a bounce message when trying to email DisplayLink?
Forum: Mac Software 12-02-2025, 12:08 PM
Replies: 11
Views: 7,802
Posted By rboerner
As mentioned earlier in this thread, If the...

As mentioned earlier in this thread, If the original manufacturer of your DisplayLink-based product has been unable to assist you then I would suggest reporting the issue to DisplayLink directly by...
Forum: Mac Software 12-02-2025, 12:06 PM
Replies: 6
Views: 4,906
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest performing a 'clean' install of the latest version of DisplayLink Manager, version 14.2 Note, in 14.2 the 'Login screen extension' is installed...
Forum: Mac Software 11-17-2025, 12:13 PM
Replies: 17
Views: 11,017
Posted By rboerner
As I mentioned previously, DisplayLink has a list...

As I mentioned previously, DisplayLink has a list of products that use DisplayLink technology here --> https://www.synaptics.com/products/displaylink-graphics/displaylink-products
Forum: Mac Software 11-17-2025, 12:11 PM
Replies: 3
Views: 2,112
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting the issue to DisplayLink directly --> https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink
Forum: Mac Software 11-17-2025, 12:08 PM
Replies: 1
Views: 1,969
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support
Forum: Mac Software 11-17-2025, 12:07 PM
Replies: 1
Views: 2,676
Posted By rboerner
Please provide the brand and specific model...

Please provide the brand and specific model number of (or a direct web link to) the docking station you are using.
Forum: Mac Software 11-13-2025, 12:08 PM
Replies: 17
Views: 11,017
Posted By rboerner
The product you purchased does NOT have...

The product you purchased does NOT have DisplayLink technology inside of it, so DisplayLink software will not recognize it.

According to the information provided by the manufacturer -->...
Forum: Mac Software 11-12-2025, 12:02 PM
Replies: 4
Views: 5,186
Posted By rboerner
It means that if this is in fact the product you...

It means that if this is in fact the product you are using --> https://www.belkin.com/p/usb-c-11-in-1-multiport-dock/P-INC004.html then the product does NOT have DisplayLink technology inside of it....
Forum: Mac Software 11-11-2025, 12:08 PM
Replies: 17
Views: 11,017
Posted By rboerner
If you were to use a different product that had...

If you were to use a different product that had DisplayLink hardware inside of it, then yes, it should work in conjunction with the DisplayLink software.
Forum: Mac Software 11-11-2025, 12:06 PM
Replies: 4
Views: 5,186
Posted By rboerner
For your reference, DisplayLink technology is a...

For your reference, DisplayLink technology is a combination of hardware and software. If the product you are using does not have DisplayLink hardware inside of it, then the DisplayLink software will...
Forum: Mac Software 11-10-2025, 12:07 PM
Replies: 17
Views: 11,017
Posted By rboerner
For your reference, DisplayLink technology is a...

For your reference, DisplayLink technology is a combination of hardware and software. If the product you are using does not have DisplayLink hardware inside of it, then the DisplayLink software will...
Forum: Mac Software 11-07-2025, 12:02 PM
Replies: 17
Views: 11,017
Posted By rboerner
Can you please provide the brand and specific...

Can you please provide the brand and specific model number of (or a direct web link to) the hardware you are using?
Forum: Mac Software 11-06-2025, 12:02 PM
Replies: 11
Views: 7,802
Posted By rboerner
If the original manufacturer of your...

If the original manufacturer of your DisplayLink-based product has been unable to assist you, then I would suggest reporting the issue to DisplayLink directly by following the process outlined here...
Forum: General Discussion 11-03-2025, 12:16 PM
Replies: 1
Views: 4,166
Posted By rboerner
DisplayLink driver downloads are available here...

DisplayLink driver downloads are available here --> https://www.synaptics.com/products/displaylink-graphics#downloads
Forum: Mac Software 10-24-2025, 11:02 AM
Replies: 4
Views: 2,174
Posted By rboerner
As mentioned in my previous reply, DisplayLink...

As mentioned in my previous reply, DisplayLink has a list of DisplayLink docking station products available here -->...
Forum: Mac Software 10-23-2025, 11:09 AM
Replies: 4
Views: 2,174
Posted By rboerner
To add to what Szymon said in his previous reply,...

To add to what Szymon said in his previous reply, for your reference DisplayLink technology is a combination of hardware and software. If the docking station you are using does not have DisplayLink...
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