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Forum: Windows Software

09-30-2015, 01:12 PM

Replies: 5

Dell D3100 dock + 9020M PC - blank/black dock monitor

Views: 19,857

Posted By mggoodier

Workaround in place - help with permanent fix please?

James

IT IS NOT A HARDWARE FAULT - because I've made it work by selective disabling of drivers to find a temporary workaround!

Please can you advise if there are any known compatibility...

Forum: Windows Software

09-25-2015, 03:14 PM

Replies: 5

Dell D3100 dock + 9020M PC - blank/black dock monitor

Views: 19,857

Posted By mggoodier

James please can you explain why it...

James

please can you explain why it 'appears' to be a manufacturing issue?

I bought 10 of these docks and 8 are working fine with XPS13 laptops running windows 8.1. I've only got 2 left and...

Forum: Windows Software

09-22-2015, 11:34 AM

Replies: 5

Dell D3100 dock + 9020M PC - blank/black dock monitor

Views: 19,857

Posted By mggoodier

Hi James Firstly, thanks for getting back...

Hi James

Firstly, thanks for getting back with suggestions to try - here's what I did:

1. Disconnect your dock
Unplugged USB cable from PC :)

2. Uninstall DisplayLink software...

Forum: Windows Software

09-21-2015, 01:46 PM

Replies: 5

Dell D3100 dock + 9020M PC - blank/black dock monitor

Views: 19,857

Posted By mggoodier

Dell D3100 dock + 9020M PC - blank/black dock monitor

We would like to adopt the Dell D3100 DisplayLink docking station as a corporate standard device...but it has failed to work on the first test of making it drive a single external monitor!

How...

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