Forum: General Discussion
09-13-2024, 02:30 PM
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Replies: 2
Views: 28,026
Hello,
Thank you for reaching out.
I...
Hello,
Thank you for reaching out.
I see one email (for last 8 years) from your company domain on July 24, with a preliminary email reply on July 26th on our ticketing system. It looks like...
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Forum: Mac Software
08-05-2024, 11:53 AM
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Replies: 4
Views: 75,009
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Forum: Windows Software
07-08-2024, 10:17 AM
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Replies: 3
Views: 33,159
Hello,
It sounds like you've got an issue with...
Hello,
It sounds like you've got an issue with your Windows installation. Each version has more than thousands of downloads, so if it was an issue with the file we'd have more posts.
I recommend...
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Forum: General Discussion
07-04-2024, 09:19 AM
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Replies: 1
Views: 27,252
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Forum: General Discussion
06-19-2024, 09:14 AM
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Replies: 4
Views: 42,062
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Forum: General Discussion
06-19-2024, 08:52 AM
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Replies: 4
Views: 42,062
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Forum: General Discussion
06-17-2024, 07:34 PM
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Replies: 1
Views: 25,046
Hello,
The details vary over time, as the...
Hello,
The details vary over time, as the algo is tweaked release after release based on new use cases discovered and optimizations. We don't give away our always evolving recipe.
It is...
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Forum: Mac Software
03-12-2024, 10:04 AM
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Replies: 65
Views: 4,924,076
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Forum: Mac Software
02-24-2024, 12:34 AM
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Replies: 1
Views: 4,019
Hello,
I would recommend reaching out to...
Hello,
I would recommend reaching out to Citrix for assistance with the receiver.
DisplayLink software or the dock is not "aware" of what app you are running. It gets a sea of pixels from the...
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Forum: Mac Software
02-24-2024, 12:31 AM
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Replies: 2
Views: 4,757
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Forum: Mac Software
02-24-2024, 12:25 AM
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Replies: 65
Views: 4,924,076
Hello,
A few reasons for the app closing...
Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.
This thread is mixing issues...
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Forum: Mac Software
02-24-2024, 12:12 AM
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Replies: 6
Views: 7,156
Hello,
Charging is not a function delivered by...
Hello,
Charging is not a function delivered by DisplayLink technology (neither on the dock, nor by the DisplayLink Manager app).
DisplayLink software will not make your dock charge again.
Because...
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Forum: Mac Software
02-23-2024, 03:00 PM
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Replies: 1
Views: 3,498
Hello Siggi,
First, thank you for sharing...
Hello Siggi,
First, thank you for sharing your feedback. It's unfortunate your experience has been negative, but telling us gives us the opportunity to fix it.
I understand that tech tends to...
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Forum: Windows Software
01-19-2024, 06:11 PM
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Replies: 1
Views: 12,870
Hello,
That error is a low level error and...
Hello,
That error is a low level error and cannot be related to a driver issue.
The device must be recognized for Windows to know which driver to select.
Recommendation is to look at the...
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Forum: Mac Software
01-18-2024, 02:16 PM
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Replies: 3
Views: 14,554
Hello,
This message is from the operating...
Hello,
This message is from the operating system, not DisplayLink Manager app which is only in English today.
We agree the message is misleading as no recording is taking place, and we have...
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Forum: Windows Software
01-03-2024, 11:52 AM
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Replies: 14
Views: 34,775
Hello,
This is a Windows problem with the...
Hello,
This is a Windows problem with the Hyper-V virtual switch.
I've experienced it regularly without a dock Ethernet, using just the laptop and using the Wi-Fi card for the outbound connection...
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Forum: Windows Software
12-19-2023, 01:53 PM
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Replies: 4
Views: 69,982
Hi Oskar,
The installer doesn't cover Arm64...
Hi Oskar,
The installer doesn't cover Arm64 architecture yet. Even if Windows on Arm isn't new, all early platforms were sold in S-mode, preventing the use of any installer. Adding Arm64 in the...
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Forum: Mac Software
11-23-2023, 12:09 PM
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Replies: 10
Views: 21,640
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Forum: Mac Software
11-23-2023, 12:08 PM
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Replies: 10
Views: 21,640
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Forum: Mac Software
11-22-2023, 08:52 PM
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Replies: 10
Views: 21,640
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Forum: Mac Software
11-22-2023, 08:49 PM
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Replies: 23
Views: 264,500
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Forum: Mac Software
11-22-2023, 08:44 PM
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Replies: 4
Views: 7,985
Hello Michael,
I'm afraid I don't have the...
Hello Michael,
I'm afraid I don't have the tools or knowledge for that part of the Bose product.
It would be best to reach out to them to solve the app connection issue.
Then, if after enabling...
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Forum: Mac Software
11-15-2023, 09:01 AM
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Replies: 1
Views: 11,109
Hello,
DisplayLink technology works with...
Hello,
DisplayLink technology works with DisplayLink Manager software in tandem with a DisplayLink chip in the dock.
HP USB-C/A Universal Dock G2 uses DisplayLink technology with DL-6950 chip....
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Forum: Mac Software
11-10-2023, 02:23 PM
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Replies: 4
Views: 7,985
Hello Michael,
This PID 0xa213 isn't from...
Hello Michael,
This PID 0xa213 isn't from the DisplayLink chip. The VID is 0x17e9 and the PID will start with 0x6.
Are you sure the video output was doesn't need enabled by an app before being...
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Forum: What to buy?
11-02-2023, 04:23 PM
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Replies: 2
Views: 38,839
Hello,
I'm not convinced the Dell D3000 is...
Hello,
I'm not convinced the Dell D3000 is still available to buy. The Dell D1000 might, and is based on DL-3900 (like the Dell D3000) giving 2 output through DL technology.
The Dell D3100 has...
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