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Forum: Windows Software

05-16-2016, 03:35 PM

Replies: 12

Windows 10 - DisplayLink Software Crash and Screens stop working

Views: 25,158

Posted By stjohn

Hello, Have tried the new usb cable and new...

Hello,

Have tried the new usb cable and new usb port and both have not made a difference. It still crashes within 2/3 hours of use.

I have attached another set of log after it crashed.

Could...

Forum: Windows Software

05-13-2016, 11:20 AM

Replies: 12

Windows 10 - DisplayLink Software Crash and Screens stop working

Views: 25,158

Posted By stjohn

Attach is a screen shot of the driver version. ...

Attach is a screen shot of the driver version.

I have also attach logs from a working one.
Same model laptop, same model dock, all the same drivers.

We have had this problem with all 5 laptops...

Forum: Windows Software

05-13-2016, 09:16 AM

Replies: 12

Windows 10 - DisplayLink Software Crash and Screens stop working

Views: 25,158

Posted By stjohn

I am trying the new cable and new usb port. ...

I am trying the new cable and new usb port.

I will update you with the results.

Just so you know i am having this problem with all the Dell Latitude E5470 and all Dell monitor docks.
All the...

Forum: Windows Software

05-12-2016, 10:43 AM

Replies: 12

Windows 10 - DisplayLink Software Crash and Screens stop working

Views: 25,158

Posted By stjohn

Windows 10 - DisplayLink Software Crash and Screens stop working

Hello,

I have a Dell MKS14b - Dell Monitor Stand with USB 3.0 Dock, and a Dell Latitude E5470.
- i7 6600U
- 8GB Ram
- Intel HD Graphics 520
- AMD Radeon R7 M360

Whenever I use the dock...

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