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Forum: Windows Software 09-06-2019, 11:08 AM
Replies: 8
Views: 12,545
Posted By Pawel
Feedback please

I have been waiting for somebody to analyse the logs for this issue since February !!

Really, is there no one in the support team who could spend half an hour and recommend a solution ??
Forum: Windows Software 05-01-2019, 09:54 AM
Replies: 8
Views: 12,545
Posted By Pawel
Exclamation Update

Hi,

I'm still awaiting a feedback from you on this issue, please update.
Forum: Windows Software 04-08-2019, 10:18 AM
Replies: 8
Views: 12,545
Posted By Pawel
Update

Hi there,

Any update?

Thanks
Forum: Windows Software 03-12-2019, 08:28 AM
Replies: 8
Views: 12,545
Posted By Pawel
Update

Hi DL team,

Did you manage to find the root cause of this issue?

Thanks
Forum: Windows Software 02-19-2019, 09:55 AM
Replies: 8
Views: 12,545
Posted By Pawel
Logs attached

Hi,

I have attached logs for analysis.

Pawel
Forum: Windows Software 02-13-2019, 10:40 AM
Replies: 8
Views: 12,545
Posted By Pawel
Any update from DisplayLink team?

Any update from DisplayLink team?
Forum: Windows Software 01-23-2019, 01:41 PM
Replies: 8
Views: 12,545
Posted By Pawel
Exclamation Monitor connected to Dell 3100 not getting detected when waking a laptop from sleep

Hi DisplayLink team,

Long time no see!! :)

I hope you can help me with some very frustrating problem with Dell 3100 docking station.

I have a single BenQ monitor connected to Dell 3100 via...
Forum: iPad Application 03-17-2011, 12:54 PM
Replies: 1
Views: 12,595
Posted By Pawel
Lightbulb Hi aled, There is an FAQ...

Hi aled,

There is an FAQ (http://www.displaylink.com/support/ticket.php?id=302) in our knowledgebase which shows the problem symptoms and solutions. Please refer to it and see if it helps in...
Forum: Windows Software 03-16-2011, 03:11 PM
Replies: 30
Views: 57,035
Posted By Pawel
Lightbulb Hi mark8385, The PowerPoint issue has been...

Hi mark8385,

The PowerPoint issue has been fixed and should not occur with 5.6 driver. Please download the Windows DisplayLink debug tool from this website...
Forum: Windows Software 03-01-2011, 12:49 PM
Replies: 30
Views: 57,035
Posted By Pawel
Lightbulb The final 5.6 driver software should be out in...

The final 5.6 driver software should be out in the next 10-14 days (maybe sooner)

Thank you for your patience
Forum: iPad Application 02-28-2011, 04:44 PM
Replies: 6
Views: 15,070
Posted By Pawel
Lightbulb What OS is installed on your laptop/PC? I have...

What OS is installed on your laptop/PC? I have reproduced your issue on my Win Vista machine and it does remember settings for me, so whenever I select Landscape mode and restart the app, it does...
Forum: iPad Application 02-28-2011, 04:11 PM
Replies: 2
Views: 17,044
Posted By Pawel
Lightbulb Hi kerex132, There is an FAQ...

Hi kerex132,

There is an FAQ (http://www.displaylink.com/support/ticket.php?id=311) in our knowledgebase which explains how to restore the missing DisplayLink icon in the system tray. As for the...
Forum: iPad Application 02-25-2011, 02:05 PM
Replies: 8
Views: 13,706
Posted By Pawel
Lightbulb The bug has been raised so we will be definitely...

The bug has been raised so we will be definitely working on the fix, however it's difficult to state at this stage when the fix will be available.

Thanks for raising this issue guys.

Regards
Forum: iPad Application 02-23-2011, 03:02 PM
Replies: 8
Views: 13,706
Posted By Pawel
Lightbulb Your problem seems to be different then the one...

Your problem seems to be different then the one described in this post. I think the issue here lies in having multiple graphics cards. Mulitiple graphics card environment is not supported by...
Forum: Windows Software 02-10-2011, 02:51 PM
Replies: 30
Views: 57,035
Posted By Pawel
Lightbulb The fix for PowerPoint 2010 will be in v5.6...

The fix for PowerPoint 2010 will be in v5.6 DisplayLink driver which should be available at the beginning of March. Thank you for reporting this issue and for your patience.

Regards
Forum: iPad Application 02-03-2011, 12:42 PM
Replies: 3
Views: 11,289
Posted By Pawel
Lightbulb I have reproduced this issue on one of our...

I have reproduced this issue on one of our notebooks running Windows Starter and experienced the same symptoms. The external screen is extended by default and as mentioned before, Windows 7 SE only...
Forum: iPad Application 01-31-2011, 04:56 PM
Replies: 3
Views: 11,289
Posted By Pawel
Lightbulb Windows 7 Starter edition does not have multiple...

Windows 7 Starter edition does not have multiple monitor support. It means that you won't be able to extend your desktop, although you should be able to mirror it or drive solely the external...
Forum: iPad Application 01-26-2011, 05:05 PM
Replies: 8
Views: 13,706
Posted By Pawel
Lightbulb This card should work, although it may work with...

This card should work, although it may work with some issues. You should not have a black screen though.
Forum: iPad Application 01-19-2011, 02:15 PM
Replies: 21
Views: 33,509
Posted By Pawel
Lightbulb The BSOD you're getting is caused by Win Vista...

The BSOD you're getting is caused by Win Vista drivers being installed on Win 7. I'm pretty sure its a graphics driver that needs to be updated as we closely interact with it, although it may be...
Forum: iPad Application 01-18-2011, 10:57 AM
Replies: 21
Views: 33,509
Posted By Pawel
Lightbulb Please update your primary graphics driver and...

Please update your primary graphics driver and see if the problem continues.

Pawel
Forum: iPad Application 01-17-2011, 12:55 PM
Replies: 21
Views: 33,509
Posted By Pawel
Lightbulb Dav1d - I have also changed my iPad's name to the...

Dav1d - I have also changed my iPad's name to the one including an apostrophe and a space and seen no difference in between using the DisplayLink app now and before, though I'm glad it improved the...
Forum: iPad Application 01-14-2011, 04:24 PM
Replies: 1
Views: 9,358
Posted By Pawel
Lightbulb We will seriously evaluate this request for new...

We will seriously evaluate this request for new capabilities and features. There are no plans to support WHS in the next release although it may become supported in one of the later releases.
Forum: iPad Application 01-14-2011, 04:21 PM
Replies: 21
Views: 33,509
Posted By Pawel
Lightbulb Thanks for taking the time to provide feedback on...

Thanks for taking the time to provide feedback on our app. There is an article in our knowledgebase explaining how to restore the DisplayLink icon in the system tray. Please visit this website...
Forum: iPad Application 01-14-2011, 12:30 PM
Replies: 1
Views: 8,423
Posted By Pawel
Lightbulb You can change the orientation by going to...

You can change the orientation by going to Windows Display Properties and sipmly dragging the iPad screen to the left. See the screenshot attached.
Forum: iPad Application 01-14-2011, 11:18 AM
Replies: 1
Views: 8,617
Posted By Pawel
Lightbulb Hi kraszlan, On what OS are you trying to...

Hi kraszlan,

On what OS are you trying to install the software?
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