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Search: Posts Made By: Wim
Forum: Windows Software 02-26-2014, 12:48 PM
Replies: 6
Views: 13,017
Posted By Wim
What crashes? The video player? The computer or...

What crashes? The video player? The computer or driver for the WPCTVPRO? Is there any error message?

Wim
Forum: Windows Software 02-26-2014, 12:46 PM
Replies: 9
Views: 16,868
Posted By Wim
Are you definately connecting to a switch at full...

Are you definately connecting to a switch at full duplex? Half duplex is not supported (Ethernet hubs) and would cause slow Ethernet speeds.



That will probably be due to USB 3.0 interference:...
Forum: Windows Software 02-26-2014, 12:41 PM
Replies: 9
Views: 19,981
Posted By Wim
It looks like the audio driver is not even...

It looks like the audio driver is not even installed. Does it show up under device manager?

Wim
Forum: Windows Software 02-25-2014, 12:38 PM
Replies: 9
Views: 16,868
Posted By Wim
The logs show the Ethernet is working correctly...

The logs show the Ethernet is working correctly and has low ping times:



Ethernet at 10Mbit is slow and will probably be slower than your broadband connection. What speed are you seeing? I...
Forum: Windows Software 02-25-2014, 12:34 PM
Replies: 2
Views: 9,157
Posted By Wim
Hi It looks like you have already tried...

Hi

It looks like you have already tried everything I would suggest and this should work at Gig Ethernet.

I wonder if the dock is at fault, as 10/100 uses 2 Cat 5 pairs and Gig would use 4...
Forum: Windows Software 02-25-2014, 11:16 AM
Replies: 12
Views: 23,602
Posted By Wim
Your graphics card drivers are old (January...

Your graphics card drivers are old (January 2010). Could you try updating these and see if it solves the issue?

Wim
Forum: Windows Software 02-25-2014, 11:11 AM
Replies: 2
Views: 8,599
Posted By Wim
Sounds like the phone is creating a lot of USB...

Sounds like the phone is creating a lot of USB traffic or USB errors and causing the USB connections to the DisplayLink chips to go into error or drop off the bus.

It is also possible your phone...
Forum: Windows Software 01-16-2014, 11:15 AM
Replies: 9
Views: 20,299
Posted By Wim
I now have one of these devices to check out how...

I now have one of these devices to check out how it works. The dongle that plugs into your laptop does appear as a mass storage device in device manager initially. I think this is just done so it...
Forum: Windows Software 01-09-2014, 06:18 PM
Replies: 3
Views: 12,856
Posted By Wim
This article should help: ...

This article should help:
http://www.displaylink.com/support/ticket.php?id=359

Wim
Forum: Windows Software 01-04-2014, 12:31 PM
Replies: 2
Views: 10,992
Posted By Wim
DisplayLink are only the Video, audio and...

DisplayLink are only the Video, audio and Ethernet part of the dock. The USB hubs in the dock (which would connect your USB keyboard would connect through) are not from DisplayLink.

I'd check if...
Forum: Windows Software 01-04-2014, 12:27 PM
Replies: 2
Views: 16,908
Posted By Wim
From the logs it looks like the mini monitor is...

From the logs it looks like the mini monitor is on the USB bus but when the software tries to talk to it, it gets an error. Looks like the monitor crashed.

This can happen if there are packet...
Forum: Windows Software 01-04-2014, 12:01 PM
Replies: 6
Views: 23,279
Posted By Wim
Its still the same problem. PID 8060 means the...

Its still the same problem. PID 8060 means the device is not booting properly.

It is possible that the DVI cable is putting back voltage into the adapter on the i2c lines that read the monitor...
Forum: What to buy? 01-03-2014, 02:42 PM
Replies: 1
Views: 10,307
Posted By Wim
Yes - all DisplayLink USB devices can use the...

Yes - all DisplayLink USB devices can use the same DisplayLink driver software installed.

Wim
Forum: Windows Software 01-03-2014, 02:40 PM
Replies: 6
Views: 23,279
Posted By Wim
If it is coming up as PID 0x8060, then it is...

If it is coming up as PID 0x8060, then it is coming up in manufacturing mode and no longer booting correctly. More information here:

http://www.displaylink.com/support/ticket.php?id=324

If...
Forum: General Discussion 01-03-2014, 02:36 PM
Replies: 1
Views: 8,640
Posted By Wim
You'll also need the driver from Imation for this...

You'll also need the driver from Imation for this device as the wireless link is not made by DisplayLink.
Wim
Forum: General Discussion 01-03-2014, 02:36 PM
Replies: 1
Views: 8,214
Posted By Wim
You're right - thanks. This is now fixed. Wim

You're right - thanks. This is now fixed.

Wim
Forum: Windows Software 01-03-2014, 02:32 PM
Replies: 3
Views: 12,056
Posted By Wim
The logs show that the monitor is...

The logs show that the monitor is connecting/disconnecting from the USB bus so this is something with the hardware rather than a driver issue.

Are you using the USB cable that came with the...
Forum: Mac Software 01-03-2014, 12:04 PM
Replies: 1
Views: 21,451
Posted By Wim
That display only advertises 2 modes: ...

That display only advertises 2 modes:

1280x800x24@60
2560x1600x24@60

2560x1600 will only be supported with a DisplayPort connection. Through HDMI/DVI 2560x1600 will not be available, so the...
Forum: Windows Software 01-03-2014, 12:00 PM
Replies: 24
Views: 55,193
Posted By Wim
If it is the USB that keeps...

If it is the USB that keeps connecting/disconnecting, this can be due to a lack of USB power. Is it connected directly to the PC? and the PC is not on battery?

Wim
Forum: Windows Software 01-03-2014, 11:55 AM
Replies: 9
Views: 20,299
Posted By Wim
If you have one of these...

If you have one of these (http://www.diamondmm.com/wpctvpro-diamond-multimedia-wireless-usb-pc-to-tv.html), then you will also need to install the drivers for the wireless USB, which is not part of...
Forum: Windows Software 01-03-2014, 11:52 AM
Replies: 3
Views: 12,056
Posted By Wim
This can be due to a lack of power from the USB...

This can be due to a lack of power from the USB port. Is it connected directly to the PC? and the PC is not on battery?

Wim
Forum: Windows Software 12-11-2013, 11:44 AM
Replies: 2
Views: 80,965
Posted By Wim
This is normally a hardware problem and not...

This is normally a hardware problem and not software. It would be best to contact Diamond about this issue.

Wim
Forum: Windows Software 12-11-2013, 11:43 AM
Replies: 2
Views: 15,769
Posted By Wim
You should be able to disable the video device...

You should be able to disable the video device under "USB Display Adapters" in device manager. This disables the USB driver for the video part.

Wim
Forum: Windows Software 11-27-2013, 11:45 AM
Replies: 29
Views: 49,065
Posted By Wim
Our driver has no change of behaviour when the...

Our driver has no change of behaviour when the lid is closed, so it is definitely something changing the in system to provide less CPU or system resources.

I've done a google about this and found...
Forum: Windows Software 11-26-2013, 05:33 PM
Replies: 29
Views: 49,065
Posted By Wim
Thanks for the video. This is interesting and the...

Thanks for the video. This is interesting and the fact that it only occurs when you close the laptop lid leads me to believe it is not directly related to our driver software.

It looks like when...
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