Forum: Mac Software
07-12-2021, 08:22 AM
|
|
Replies: 10
Views: 24,178
Dear users,
Thank you very much for your...
Dear users,
Thank you very much for your feedback about 2nd Monterey BETA release.
We were able to also reproduce this issue in our office and our engineers are already working on resolving...
|
|
Forum: Mac Software
06-23-2021, 09:58 AM
|
|
Replies: 23
Views: 65,987
Dear users,
In order to properly analyze...
Dear users,
In order to properly analyze your issues, please follow my recommendations from my 1st post in this topic.
Without log files and more elaborated description of the issue we are...
|
|
Forum: Mac Software
06-18-2021, 11:50 AM
|
|
Replies: 23
Views: 65,987
Dear users,
Thank you for informing us about...
Dear users,
Thank you for informing us about these issues on the newest MacOS version.
May you please gather log files for our engineering team? Thanks to it we will be able to analyze it and...
|
|
Forum: Mac Software
05-21-2021, 11:13 AM
|
|
Replies: 4
Views: 6,763
Hello,
Yes, you can run it on Catalina but...
Hello,
Yes, you can run it on Catalina but please make sure that you are using the newest DisplayLink Manager version ( https://www.displaylink.com/downloads/file?id=1697)
Best regards,
Jakub
|
|
Forum: Mac Software
05-20-2021, 09:53 AM
|
|
Replies: 4
Views: 6,763
Hello DamoNomaD,
Thank you for informing us...
Hello DamoNomaD,
Thank you for informing us about this problem here on the forum.
Yes, we do have an updated script that replaced the older one that you posted here. Please run the below steps...
|
|
Forum: Mac Software
05-20-2021, 09:48 AM
|
|
Replies: 1
Views: 5,538
|
|
Forum: Mac Software
05-20-2021, 09:43 AM
|
|
Replies: 1
Views: 5,137
|
|
Forum: Mac Software
05-20-2021, 09:39 AM
|
|
Replies: 7
Views: 12,229
|
|
Forum: Windows Software
05-13-2021, 10:29 AM
|
|
Replies: 76
Views: 431,337
Dear users,
In order to help each of you...
Dear users,
In order to help each of you separately and analyze the issue to the best of our skills I would like to ask you to elaborate on your issue and contact us by email:...
|
|
Forum: Windows Software
04-27-2021, 04:40 AM
|
|
Replies: 15
Views: 33,096
Hello Abenaki,
Did you try downgrading your...
Hello Abenaki,
Did you try downgrading your Intel driver to the version I have mentioned in my previous message?
If not, please verify it and let me know afterwards.
Kind regards,
Jakub
|
|
Forum: Windows Software
04-22-2021, 10:34 AM
|
|
Replies: 15
Views: 33,096
Hello,
Thank you for reaching out to us here...
Hello,
Thank you for reaching out to us here on the forum.
Currently, we are working on a possible issue on 11th generation Tiger Lake GPU as the newest possible driver 9466 did cause some...
|
|
Forum: Mac Software
04-22-2021, 10:28 AM
|
|
Replies: 1
Views: 6,548
|
|
Forum: Mac Software
02-19-2021, 09:22 AM
|
|
Replies: 2
Views: 7,338
|
|
Forum: Mac Software
02-19-2021, 09:16 AM
|
|
Replies: 8
Views: 16,286
Dear users,
Thank you for your feedback...
Dear users,
Thank you for your feedback concerning our new DisplayLink Manager release.
As far as rotation support is concerned, we are working on this issue with Apple but unfortunately we do...
|
|
Forum: Windows Software
01-28-2021, 10:31 AM
|
|
Replies: 76
Views: 431,337
|
|
Forum: Mac Software
01-22-2021, 09:52 AM
|
|
Replies: 3
Views: 7,774
|
|
Forum: Windows Software
12-09-2020, 01:02 PM
|
|
Replies: 2
Views: 28,360
Hello borjita,
Thank you for reaching out to...
Hello borjita,
Thank you for reaching out to us here on the forum.
Based on your log files I see a potential issue in the USB connection as after the connection is set the docking stations gets...
|
|
Forum: Mac Software
12-09-2020, 11:11 AM
|
|
Replies: 8
Views: 73,052
|
|
Forum: Mac Software
11-27-2020, 08:22 AM
|
|
Replies: 2
Views: 5,638
Hello,
Thank you for reaching out to us here...
Hello,
Thank you for reaching out to us here on the forum.
Based on your description I believe that the behaviour that you are experiencing is due to working with lid closed (clamshell mode).
...
|
|
Forum: Mac Software
11-25-2020, 01:18 PM
|
|
Replies: 1
Views: 5,338
Hello Bill,
Thank you for contacting us here...
Hello Bill,
Thank you for contacting us here on the forum.
Currently I may only say that we are looking into it closely to be able to provide support for 5k monitors in the future on MacOS.
...
|
|
Forum: Mac Software
11-25-2020, 01:18 PM
|
|
Replies: 11
Views: 45,356
Hello,
Thank you for your patience.
...
Hello,
Thank you for your patience.
Based on the log files it seems as the EDID file in the monitor does not advertise this resolution so our driver cannot add it as a supported one.
We are...
|
|
Forum: Mac Software
11-23-2020, 01:18 PM
|
|
Replies: 4
Views: 11,438
Dear users,
Thank you for your feedback.
...
Dear users,
Thank you for your feedback.
May you please follow this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)and gather...
|
|
Forum: Mac Software
11-19-2020, 12:02 PM
|
|
Replies: 4
Views: 11,438
Hello,
Thank you for reaching out to us here...
Hello,
Thank you for reaching out to us here on the forum.
Based on your issue description I would recommend updating your Firmware version in your D6000.
To do it you will need to download...
|
|
Forum: Mac Software
11-10-2020, 12:09 PM
|
|
Replies: 11
Views: 45,356
|
|
Forum: Windows Software
11-04-2020, 01:07 PM
|
|
Replies: 76
Views: 431,337
Hello taplattner,
Thank you for contacting...
Hello taplattner,
Thank you for contacting us here on the forum.
May you please gather log files by following the third link in my signature?
Please send the logs with your issue description...
|
