Forum: Mac Software
10-30-2023, 08:22 PM
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Replies: 4
Views: 10,763
Hello all,
I'm very sorry, I made a my...
Hello all,
I'm very sorry, I made a my mistake when I filled in the webform to upload the 1.10 release.
The new macOS API we switched to was not available in macOS 11 Big Sur.
The old API is...
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Forum: General Discussion
10-17-2023, 08:23 AM
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Replies: 1
Views: 23,933
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Forum: Mac Software
10-16-2023, 10:07 AM
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Replies: 1
Views: 7,570
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Forum: Mac Software
10-09-2023, 08:32 AM
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Replies: 37
Views: 1,615,069
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Forum: Mac Software
10-09-2023, 08:19 AM
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Replies: 37
Views: 1,615,069
Hello Broadband,
The dock in the link doesn't...
Hello Broadband,
The dock in the link doesn't seem to use DisplayLink technology as it only supports 4kp60 as a single display and the max resolution drops to 1080p in 3 displays. That sounds like...
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Forum: Mac Software
09-29-2023, 01:14 PM
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Replies: 37
Views: 1,615,069
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Forum: Mac Software
09-12-2023, 11:30 AM
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Replies: 2
Views: 6,418
Hello Mike,
The DisplayLink Manager software...
Hello Mike,
The DisplayLink Manager software needs and works in tandem with a DisplayLink chip in the docking station.
This dock model doesn't look like it is featuring our technology and that's...
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Forum: Windows Software
07-03-2023, 02:20 PM
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Replies: 5
Views: 18,230
Hi Alfred,
The DL-6910 is a chipset with 4...
Hi Alfred,
The DL-6910 is a chipset with 4 outputs using DisplayLink technology. It's kind of like two synchronized DL-6950.
The Targus Dock570 is using that chipset only, there's no Alt-Mode, no...
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Forum: Mac Software
06-23-2023, 01:29 PM
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Replies: 7
Views: 10,047
Hello,
We are aware and we will transfer to...
Hello,
We are aware and we will transfer to the newer API before the new OS becomes officially released. This is still early days in that OS version which can change.
As far as we are aware,...
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Forum: Mac Software
06-14-2023, 01:23 PM
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Replies: 1
Views: 5,929
Hello,
This sounds like a potential hardware...
Hello,
This sounds like a potential hardware fault. The USB ports don't seem to be working either, as you can't see any USB3 hub in the tree. The DisplayLink chip, like the free USB3 ports, are...
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Forum: Mac Software
03-16-2023, 04:41 PM
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Replies: 1
Views: 4,345
Hello,
I am sorry you are experiencing a...
Hello,
I am sorry you are experiencing a problem with a product using our technology.
We are a software and silicon vendor. We do not make any product you can purchase.
Wavlink makes the WAVLINK...
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Forum: Windows Software
03-07-2023, 07:59 AM
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Replies: 2
Views: 6,708
Hello,
Yes, you can.
DisplayLink doesn't use...
Hello,
Yes, you can.
DisplayLink doesn't use the output stage of your graphics card (GPU), so is not limited to its output capability. The pixels are still computed by your GPU as DisplayLink...
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Forum: Windows Software
03-02-2023, 01:35 PM
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Replies: 1
Views: 7,300
Hello Przem,
The filename of the MSI doesn't...
Hello Przem,
The filename of the MSI doesn't include the version number so scripts don't need updating each time.
The filename states that the file can be installed on Windows 10 Redstone...
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Forum: Windows Software
11-11-2022, 09:18 AM
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Replies: 12
Views: 16,877
Hi Mike,
The current driver works on Windows 10...
Hi Mike,
The current driver works on Windows 10 IoT Enterprise. We know that driver is embedded in the conference room computers to drive additional displays.
We don't test on these thin clients so...
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Forum: General Discussion
11-03-2022, 03:51 AM
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Replies: 2
Views: 11,205
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Forum: Windows Software
11-02-2022, 12:14 AM
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Replies: 3
Views: 6,596
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Forum: General Discussion
09-07-2022, 07:50 AM
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Replies: 1
Views: 8,639
Hello,
Is it that dock?...
Hello,
Is it that dock? http://www.sunrichtech.com.hk/products/U-2470.html
If so, it is using a DL-3900 which can go up to 2048x1152p60 on HDMI.
It would be best to confirm with the support...
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Forum: General Discussion
06-29-2022, 09:59 AM
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Replies: 5
Views: 16,084
Hello,
The Dell UD22 would only get 3...
Hello,
The Dell UD22 would only get 3 different displays on M1 as there are 2 outputs from DisplayLink technology and the other two are from DisplayPort MST.
The Dell D6000 would also get 3...
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Forum: Windows Software
06-23-2022, 04:35 PM
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Replies: 10
Views: 26,836
@ManSurfingOnLifeBuoy
On the Dell D6000, the...
@ManSurfingOnLifeBuoy
On the Dell D6000, the third monitor on HDMI is never driven by DisplayLink technology. Only the first two are (whatever the port used: 2xDP or 1xDP+1xHDMI) but in 2 monitor...
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Forum: Windows Software
05-30-2022, 08:09 PM
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Replies: 5
Views: 18,230
Hello Ben,
It depends on the chip and the...
Hello Ben,
It depends on the chip and the number of chips used. On the DL-6000 series, it goes from 1 to 4. But you can daisy chain and add more.
I looked at the Baseus description in details....
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Forum: Windows Software
04-08-2022, 02:36 PM
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Replies: 9
Views: 31,238
You're welcome.
I agree at this stage it is...
You're welcome.
I agree at this stage it is best to reach out to the manufacturer to discuss hardware replacement.
The device needs to be recognised by the OS first.
I'm sorry it wasn't a quick...
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Forum: Windows Software
04-07-2022, 11:26 PM
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Replies: 9
Views: 31,238
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Forum: Windows Software
04-07-2022, 06:09 PM
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Replies: 9
Views: 31,238
Hello,
There is no trace in your logs of any...
Hello,
There is no trace in your logs of any Dell D6000 device ever being connected.
I see some Plugable DL-3900 based device in March.
1. Did you collect the logs with the dock connected,...
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Forum: Windows Software
04-04-2022, 12:22 PM
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Replies: 9
Views: 31,238
Hello,
A support person would need to look at...
Hello,
A support person would need to look at the logs to understand why the monitor isn't seen. It is peculiar that the issue occurs both on HDMI and DP, but we can't really make an hypothesis only...
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Forum: Windows Software
03-08-2022, 01:15 AM
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Replies: 4
Views: 6,053
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