Go Back   DisplayLink Forum > Search Forums
Register FAQ Calendar Today's Posts Search

Showing results 26 to 50 of 432
Search took 0.01 seconds; generated 62 minute(s) ago.
Search: Posts Made By: KatarzynaCzaja
Forum: Mac Software 10-05-2023, 09:54 AM
Replies: 2
Views: 5,439
Posted By KatarzynaCzaja
Hello, what version of the OS and DisplayLink...

Hello, what version of the OS and DisplayLink Manager did you see this issue with?
If there are more than one OS and driver versions, would you be able to provide us with a list?
Forum: Mac Software 10-04-2023, 11:41 AM
Replies: 1
Views: 4,086
Posted By KatarzynaCzaja
Hello, can you please tell me to what ports in...

Hello, can you please tell me to what ports in the docking station your external monitors are connected to?

Also please gather logfiles - the link to the tool and instructions on how to gather the...
Forum: Mac Software 10-04-2023, 11:30 AM
Replies: 4
Views: 6,434
Posted By KatarzynaCzaja
Unfortunately LG Ultrafine - has only USB-C...

Unfortunately LG Ultrafine - has only USB-C connection available. DisplayLink Manager will only be able to communicate with monitors using traditonal video ports such as DisplayPort, HDMI, DVI or...
Forum: Mac Software 10-04-2023, 11:25 AM
Replies: 37
Views: 1,616,541
Posted By KatarzynaCzaja
Hello, If you are seeing issues with lags in...

Hello,

If you are seeing issues with lags in MacOS Sonoma and you have the latest drivers installed (1.10 Aplha 2) please reach out directly to our support team by sending and email to:...
Forum: Windows Software 10-04-2023, 11:22 AM
Replies: 10
Views: 31,357
Posted By KatarzynaCzaja
Hello, In the logfiles you shared with us...

Hello,

In the logfiles you shared with us originally there are no traces of this product being connected to the computer. I do not see any information about it anywhere in the log. Can you pelase...
Forum: Mac Software 10-03-2023, 12:03 PM
Replies: 4
Views: 6,434
Posted By KatarzynaCzaja
Hello, can you please tell me what is the...

Hello, can you please tell me what is the DisplayLink powered device you are working with and what are the LG monitors exactly - like UltraFine, specific model etc. And how are you connecting them to...
Forum: Windows Software 10-03-2023, 12:02 PM
Replies: 10
Views: 31,357
Posted By KatarzynaCzaja
Hello, it looks like our support responded to...

Hello, it looks like our support responded to your email the same day it was submited, please check your email and spam for emails from September 29th.
Forum: Mac Software 09-22-2023, 07:21 AM
Replies: 4
Views: 7,697
Posted By KatarzynaCzaja
Hello, Would you be able to gather logfiles ...

Hello,

Would you be able to gather logfiles for further analysis. Follow How To Report macOS Issues to DisplayLink...
Forum: Mac Software 09-18-2023, 10:42 AM
Replies: 3
Views: 7,741
Posted By KatarzynaCzaja
Hello, Can you please tell me what is the...

Hello,

Can you please tell me what is the docking station your are working with exactly?
I will need the brand and model.
Forum: Mac Software 09-11-2023, 09:22 AM
Replies: 8
Views: 7,996
Posted By KatarzynaCzaja
Hello, Thank you for reporting the issues,...

Hello,

Thank you for reporting the issues, we would like to take a further look into the issues you are having after update. So if possible, provide us with a detailed problem description and also...
Forum: Mac Software 09-07-2023, 09:48 AM
Replies: 5
Views: 18,567
Posted By KatarzynaCzaja
Did you receive any notification from BitDefencer...

Did you receive any notification from BitDefencer about blocked devices?
Are you able to use other USB devices or is it just this one?
Forum: Mac Software 09-07-2023, 08:00 AM
Replies: 1
Views: 20,593
Posted By KatarzynaCzaja
Hello, I believe that this is the product you are...

Hello, I believe that this is the product you are working with: https://www.amazon.com/Adapter-Display-Displayport-Multiport-Compatible/dp/B0BJPHLV48?th=1

If that is correct then please keep in...
Forum: Mac Software 09-07-2023, 07:46 AM
Replies: 2
Views: 5,642
Posted By KatarzynaCzaja
Hello, it is rare but if you do not see the...

Hello, it is rare but if you do not see the options mentioned in our FAQ then please create a new temporary user account (or use an existing additional user account). Then install the driver there...
Forum: Mac Software 09-05-2023, 12:26 PM
Replies: 5
Views: 18,567
Posted By KatarzynaCzaja
Thank you, it looks like there is a problem...

Thank you, it looks like there is a problem accessing the USB device. Are you able to test the adapter with direct connection to the computer to see if it works connected this way?

Also can you...
Forum: Mac Software 09-04-2023, 12:13 PM
Replies: 1
Views: 8,867
Posted By KatarzynaCzaja
Did you make sure to enable the screen saver on...

Did you make sure to enable the screen saver on all spaces?
In Screen Saver setting right next to the screen saver preview on the top you should see a slider that says 'show on all spaces' and if...
Forum: Mac Software 09-04-2023, 11:50 AM
Replies: 5
Views: 18,567
Posted By KatarzynaCzaja
If possible, please gather logfiles that will...

If possible, please gather logfiles that will show me a bit more of what is happening in the background. The instructions are available here:...
Forum: Mac Software 09-04-2023, 11:47 AM
Replies: 5
Views: 7,171
Posted By KatarzynaCzaja
Thank you for the update. Our team is aware of...

Thank you for the update. Our team is aware of the issue. We were able to observe an inconsistent behavior with Apple watch unlock and Sonoma internally. We will be investigating this further...
Forum: Windows Software 09-04-2023, 11:21 AM
Replies: 1
Views: 11,265
Posted By KatarzynaCzaja
If you are looking for compatible Dell Webcam...

If you are looking for compatible Dell Webcam Central software I recommend contacting Dell directly. You can also check the following information before you contact them to see if it helps:

Is the...
Forum: Mac Software 08-31-2023, 06:39 PM
Replies: 5
Views: 7,171
Posted By KatarzynaCzaja
Hello, If you are still on Sonoma 6 are you...

Hello,

If you are still on Sonoma 6 are you also seeing issue with unlocking your Mac with your Apple watch - so without DisplayLink involved?
Forum: Mac Software 08-31-2023, 09:06 AM
Replies: 4
Views: 39,200
Posted By KatarzynaCzaja
Dell D6000 relies on two USB graphics...

Dell D6000 relies on two USB graphics technologies to support up to three external displays.

DisplayLink and USB-C DisplayPort Alternate Mode, an optional USB-C port feature that requires...
Forum: Mac Software 08-30-2023, 09:26 AM
Replies: 1
Views: 6,019
Posted By KatarzynaCzaja
Hello, The HP Dock G5 does not have our chip...

Hello,

The HP Dock G5 does not have our chip built into it and therefore will not communicate with our software.

The reason your monitors are mirrored is the chip included in your Mac. In...
Forum: Windows Software 08-29-2023, 07:15 AM
Replies: 4
Views: 9,319
Posted By KatarzynaCzaja
We have reached out to this user directly.

We have reached out to this user directly.
Forum: Mac Software 08-24-2023, 12:37 PM
Replies: 15
Views: 26,521
Posted By KatarzynaCzaja
No problem, the first question was if this has...

No problem, the first question was if this has been fixed - no, the requirement to allow notifications is still there. Once you allow the notifications to display in shared screens you should not...
Forum: Windows Software 08-24-2023, 12:32 PM
Replies: 4
Views: 9,319
Posted By KatarzynaCzaja
Hello, Can you please tell me if the speed...

Hello,

Can you please tell me if the speed is 100 Mbps at all times or does it change ocasionally?

Also I see that you are running an older DIsplayLInk driver. Please update to v11.1 M1...
Forum: Mac Software 08-23-2023, 08:48 AM
Replies: 15
Views: 26,521
Posted By KatarzynaCzaja
I requested a description to confirm the...

I requested a description to confirm the alignment of your issue with the one initially reported. Discrepancies occasionally arise where comments exhibit nuances distinct from the original post....
Showing results 26 to 50 of 432

 
Forum Jump

All times are GMT. The time now is 11:35 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.