Forum: Windows Software
05-04-2015, 08:31 AM
|
|
Replies: 2
Views: 7,958
Hello Santi,
thank you for contacting us.
...
Hello Santi,
thank you for contacting us.
I need to ask you couple questions to get better view on your problem:
1. What DisplayLink adapters are you using? Which of them are USB2 and which are...
|
|
Forum: Windows Software
04-10-2015, 07:37 AM
|
|
Replies: 7
Views: 12,077
Hi again computerguru,
this might be connected...
Hi again computerguru,
this might be connected to Windows maximum desktop size. Can you provide the logs as described here (http://www.displaylink.com/support/ticket.php?id=269), gathered just after...
|
|
Forum: Windows Software
04-07-2015, 01:06 PM
|
|
Replies: 2
Views: 8,783
Hello Drew,
thank you for contacting us.
...
Hello Drew,
thank you for contacting us.
Please follow steps described here: http://www.displaylink.org/forum/showthread.php?t=896
and let us know about the results.
If nothing helps, please...
|
|
Forum: Windows Software
04-07-2015, 12:54 PM
|
|
Replies: 7
Views: 11,960
Hello mrhodes.tessitura,
thank you for...
Hello mrhodes.tessitura,
thank you for contacting us.
Can you let me know if problem you are describing is happening on your dock ehternet interface or laptop's one (wifi or built-in ethernet)?
...
|
|
Forum: Windows Software
04-07-2015, 12:41 PM
|
|
Replies: 7
Views: 12,077
|
|
Forum: Windows Software
04-07-2015, 12:36 PM
|
|
Replies: 7
Views: 12,077
|
|
Forum: Windows Software
04-07-2015, 12:25 PM
|
|
Replies: 6
Views: 12,735
Hello pwatt01,
thank you for contacting us.
...
Hello pwatt01,
thank you for contacting us.
Can you describe your issue in more details? What do you mean by Dock not working? Is ethernet and audio working? In your logs I can see 2 monitors...
|
|
Forum: Windows Software
03-09-2015, 12:34 PM
|
|
Replies: 1
Views: 7,709
Hello DBO,
thank you for contacting us.
It...
Hello DBO,
thank you for contacting us.
It is not possible to downgrade firmware to older than minimal version programmed in the device (HP 3005pr in your case) configuration.
BR,
Kuba
|
|
Forum: Windows Software
03-05-2015, 12:21 PM
|
|
Replies: 13
Views: 38,191
Hi again,
can I ask you to:
1. set value...
Hi again,
can I ask you to:
1. set value LargeScreenBoostCapable to false under HKEY_LOCAL_MACHINE\SOFTWARE\DisplayLink\Core\ in Windows Registry
2. Reboot computer
3. Check if issue still exists...
|
|
Forum: Windows Software
03-05-2015, 09:39 AM
|
|
Replies: 13
Views: 38,191
|
|
Forum: Windows Software
02-27-2015, 07:41 PM
|
|
Replies: 9
Views: 22,404
|
|
Forum: Windows Software
02-27-2015, 05:17 PM
|
|
Replies: 2
Views: 30,485
Hello Oliver,
thank you for contacting us.
...
Hello Oliver,
thank you for contacting us.
Can I ask you to:
1. Uninstall DisplayLink software
2. update your NVIDIA GeForce GT 635M driver (currently dated 2012/10/02)
3. update your...
|
|
Forum: Windows Software
02-27-2015, 05:09 PM
|
|
Replies: 9
Views: 22,404
Hello cubangt,
thread refers to AOC USB Monitor...
Hello cubangt,
thread refers to AOC USB Monitor E1659FWU which can be connected via USB Y-cable. Your problem is obviously different.
Can you please attach the output file from this tool, gathered...
|
|
Forum: Windows Software
02-27-2015, 11:34 AM
|
|
Replies: 2
Views: 7,673
|
|
Forum: Windows Software
02-27-2015, 11:27 AM
|
|
Replies: 4
Views: 12,814
Hello tsimpleman,
Can you please attach the...
Hello tsimpleman,
Can you please attach the output file from this tool, so I could see details of your compatibility issue:
http://www.displaylink.com/support/ticket.php?id=269
To do so, please...
|
|
Forum: Windows Software
02-27-2015, 10:49 AM
|
|
Replies: 2
Views: 7,597
|
|
Forum: Windows Software
02-27-2015, 10:36 AM
|
|
Replies: 11
Views: 62,349
|
|
Forum: Windows Software
02-26-2015, 08:26 PM
|
|
Replies: 11
Views: 62,349
|
|
Forum: Windows Software
02-26-2015, 03:22 PM
|
|
Replies: 11
Views: 62,349
Hello Roxy95,
thank you for contacting us.
...
Hello Roxy95,
thank you for contacting us.
Can you please attach the output file from this tool, gathered just after issue is visible:
http://www.displaylink.com/support/ticket.php?id=269
To do...
|
|
Forum: Windows Software
02-26-2015, 03:10 PM
|
|
Replies: 9
Views: 22,404
Hello,
thank you for contacting us.
Can...
Hello,
thank you for contacting us.
Can you try following and let me know about the results:
1. make sure that you are using Y-cable to connect AOC monitor to your computer
2. update USB Host...
|
|
Forum: Windows Software
02-26-2015, 03:04 PM
|
|
Replies: 1
Views: 6,689
Hello instantidiocy,
thank you for contacting...
Hello instantidiocy,
thank you for contacting us and your logs.
Can you try following:
1. Make sure that AMD GPU is not enabled in Device Manager. If it is, please try to disable it, reboot...
|
|
Forum: Windows Software
02-26-2015, 02:57 PM
|
|
Replies: 4
Views: 9,688
Hi Dejan,
can I ask you to:
1. set value...
Hi Dejan,
can I ask you to:
1. set value LargeScreenBoostCapable to false under HKEY_LOCAL_MACHINE\SOFTWARE\DisplayLink\Core\ in Windows Registry
2. Reboot computer
3. Check if issue still exists...
|
