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Search took 0.01 seconds; generated 105 minute(s) ago. Search: Posts Made By: dbienkowski
Forum: Mac Software 02-21-2025, 06:33 AM
Replies: 1
Views: 3,157
Posted By dbienkowski
Hi dkay99, Thank you for contacting us. This...

Hi dkay99,
Thank you for contacting us. This station is as compatible as possible with the MacBook Air M3. I am sending you some hints below that you can follow.

Before you start, make sure it is...
Forum: Mac Software 02-20-2025, 12:04 PM
Replies: 52
Views: 2,701,535
Posted By dbienkowski
Hi rcervan3, If you will install 1.9.0 you will...

Hi rcervan3,
If you will install 1.9.0 you will not experience the problem.
Forum: Mac Software 02-19-2025, 07:42 AM
Replies: 1
Views: 4,032
Posted By dbienkowski
Hi gsbisen23, Your docking station is not...

Hi gsbisen23,
Your docking station is not equipped with DisplayLink technology, so it would be hard for me to help more than to recommend that you contact UGREEN support.

Can you confirm that you...
Forum: Mac Software 02-19-2025, 07:37 AM
Replies: 52
Views: 2,701,535
Posted By dbienkowski
I understand that the problem is frustrating, so...

I understand that the problem is frustrating, so what I can suggest until Microsoft fixes this issue you can still use DisplayLink Manager 1.9 on which the problem will not occur.
Forum: Mac Software 02-18-2025, 07:23 AM
Replies: 1
Views: 22,761
Posted By dbienkowski
Hi, If you have disabled your screens using the...

Hi,
If you have disabled your screens using the Stop Sharing button then to re-enable them simply open the DisplayLink Manager application and re-enable them using the Toggle next to the monitor...
Forum: Mac Software 02-17-2025, 09:58 AM
Replies: 5
Views: 21,484
Posted By dbienkowski
I agree and have seen this information. However,...

I agree and have seen this information. However, in the table you see on the page it says SM768, which indicates a chip from Silicon Motion. Please check that the device will work after installing...
Forum: Mac Software 02-17-2025, 09:09 AM
Replies: 2
Views: 3,736
Posted By dbienkowski
Hi jcrosa, Based on Jsaux's website, I see that...

Hi jcrosa,
Based on Jsaux's website, I see that depending on the version of the device, it may or may not be based on DisplayLink technology. Please contact the manufacturer to determine if you...
Forum: Mac Software 02-17-2025, 09:03 AM
Replies: 5
Views: 21,484
Posted By dbienkowski
Hi Chezoit, It looks like your docking station...

Hi Chezoit,
It looks like your docking station is not equipped with DisplayLink technology, but is based on Silicon Motion technology. To download the SMI driver, please visit this page...
Forum: Mac Software 02-17-2025, 08:57 AM
Replies: 52
Views: 2,701,535
Posted By dbienkowski
Hi all, Microsoft has recognised the problem...

Hi all,
Microsoft has recognised the problem and expressed a willingness to fix it, so the fix will take place on the MS Teams side. More details can be found here...
Forum: Mac Software 02-17-2025, 08:54 AM
Replies: 1
Views: 17,996
Posted By dbienkowski
Hi, Can I ask you to contact our support? It...

Hi,
Can I ask you to contact our support? It looks like the app crashes when disconnecting the device.
You will be asked to provide more details about your configuration such as MacBook model,...
Forum: Mac Software 02-17-2025, 08:52 AM
Replies: 19
Views: 32,292
Posted By dbienkowski
We are not planning a 1.12.0 Beta release, and...

We are not planning a 1.12.0 Beta release, and the final version of the driver will appear on our website in February/March. We will also keep you informed here on the forum.
Forum: Mac Software 02-14-2025, 08:03 AM
Replies: 4
Views: 8,827
Posted By dbienkowski
Hi all, In both cases, the problem appears to...

Hi all,
In both cases, the problem appears to be physical instability of the connection, which may be caused by a loose cable, poor quality or damaged cable or electrical problems. Please contact...
Forum: Mac Software 02-13-2025, 01:29 PM
Replies: 4
Views: 63,760
Posted By dbienkowski
Unfortunately, I cannot point to any particular...

Unfortunately, I cannot point to any particular product, as I do not want to favour any of our customers while believing that each of them provides an equally high level of their products. Here...
Forum: Mac Software 02-13-2025, 07:12 AM
Replies: 4
Views: 63,760
Posted By dbienkowski
Hi jjsa, Thanks for getting in touch. Your...

Hi jjsa,
Thanks for getting in touch.
Your device is working as expected, and all in all I'm surprised Targus didn't give you further explanation other than that no additional drivers are...
Forum: Mac Software 02-13-2025, 07:04 AM
Replies: 4
Views: 8,827
Posted By dbienkowski
Hi Bombersuck, My guess is that this problem...

Hi Bombersuck,
My guess is that this problem occurs regardless of which USB-C port on your mackuy the docking station is connected to.
Have you tried using a different cable connecting the docking...
Forum: Mac Software 02-13-2025, 07:01 AM
Replies: 2
Views: 14,462
Posted By dbienkowski
Hi joeyj, You are absolutely right, your...

Hi joeyj,
You are absolutely right, your adapter only started working after installing the Silicon Motion driver as it is not based on DisplayLink technology so installing DisplayLink Manager is not...
Forum: Mac Software 02-12-2025, 07:09 AM
Replies: 12
Views: 73,669
Posted By dbienkowski
Hi, This problem has already been raised here...

Hi,
This problem has already been raised here (https://www.displaylink.org/forum/showthread.php?t=69251) and is related to the simultaneous use of the Elgato Camera Hub app. We are working together...
Forum: Mac Software 02-12-2025, 07:06 AM
Replies: 3
Views: 12,834
Posted By dbienkowski
Hi, Faster battery drain when connecting and...

Hi,
Faster battery drain when connecting and using external monitors (whether DisplayLink or not) is something to be expected due to the fact that the GPU generates pixels not only for the...
Forum: Mac Software 02-11-2025, 08:21 AM
Replies: 19
Views: 32,292
Posted By dbienkowski
It looks like the problem we see on our side has...

It looks like the problem we see on our side has been solved. The fix will be in DisplayLink Manager 1.12.0, which will be released soon.
Forum: Mac Software 02-10-2025, 07:17 AM
Replies: 43
Views: 109,203
Posted By dbienkowski
Hi jamesad, This is a thread dedicated to...

Hi jamesad,
This is a thread dedicated to DisplayLink Manager pop-up issues. Please contact us at technical-enquiries@synaptics.com with a description of your problem and with details of the model...
Forum: Mac Software 02-10-2025, 07:13 AM
Replies: 2
Views: 7,875
Posted By dbienkowski
Hi, The Plugable Thunderbolt 4 and USB4 HDMI...

Hi,
The Plugable Thunderbolt 4 and USB4 HDMI Docking Station and the EZQuest USB-C Multimedia 10-in-1 Gen 2 Hub are not DisplayLink-based docking stations and therefore will not support more than 1...
Forum: Mac Software 02-10-2025, 07:07 AM
Replies: 1
Views: 19,522
Posted By dbienkowski
Hi Thainersolsol, The thumbnails you posted are...

Hi Thainersolsol,
The thumbnails you posted are too small to read anything from them. These docking stations are sometimes sensitive to the quality of the USB-C cable used, are you using the...
Forum: Mac Software 02-07-2025, 07:04 AM
Replies: 11
Views: 46,772
Posted By dbienkowski
Hi all, The problem you are describing is in...

Hi all,
The problem you are describing is in fact the expected behaviour for the changes that have been introduced in macOS 14 Sonoma.
As @rboerner mentioned more details can be found here...
Forum: Mac Software 02-07-2025, 06:30 AM
Replies: 43
Views: 109,203
Posted By dbienkowski
Hi everyone, We have managed to establish that...

Hi everyone,
We have managed to establish that the problem occurs when Elgato Camera Hub is running, which as you know requires DisplayLink Manager to be enabled in order to work properly. The...
Forum: Mac Software 02-07-2025, 06:22 AM
Replies: 52
Views: 2,701,535
Posted By dbienkowski
Hi JPyre, We can only work around this problem,...

Hi JPyre,
We can only work around this problem, however, this has other consequences so our goal now is a complete solution.
Showing results 26 to 50 of 77
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