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Search took 0.03 seconds; generated 112 minute(s) ago. Search: Posts Made By: Wim
Forum: Windows Software 04-03-2013, 07:52 PM
Replies: 57
Views: 126,262
Posted By Wim
This should be fixed in 7.2. Which video player...

This should be fixed in 7.2. Which video player are you using under Metro?

Wim
Forum: Windows Software 04-03-2013, 03:08 PM
Replies: 122
Views: 474,153
Posted By Wim
I've just published the new v7.2 release on our...

I've just published the new v7.2 release on our website that should improve this.

Let me know if this does improve the effects you are seeing.

Wim
Forum: Windows Software 03-26-2013, 09:41 AM
Replies: 1
Views: 11,106
Posted By Wim
Firmware update v4401 is not on our download...

Firmware update v4401 is not on our download page. The firmware for our chip in the dock is updated automatically when it connects to the PC with new DisplayLink software for the first time.
...
Forum: Windows Software 03-25-2013, 06:07 PM
Replies: 18
Views: 28,190
Posted By Wim
OK - I've reproduced this (wow - LOL takes a long...

OK - I've reproduced this (wow - LOL takes a long time to download and update...). It seems to happen on all Windows 8 systems but works under Windows 7. Is that correct?

Want to make sure this is...
Forum: Windows Software 03-25-2013, 06:04 PM
Replies: 1
Views: 10,519
Posted By Wim
Our software does nothing to move the icons...

Our software does nothing to move the icons around. We tell Windows we are adding or removing displays and leave it to the OS to move the icons around. This has been a known problem and there were a...
Forum: Windows Software 03-25-2013, 05:56 PM
Replies: 12
Views: 22,763
Posted By Wim
I've merged this thread, and I hope this would be...

I've merged this thread, and I hope this would be solved by updating to a newer software version than 5.6. It does seem that Windows update caused an issue with v5.6 software, and could be the cause...
Forum: Windows Software 03-25-2013, 05:54 PM
Replies: 12
Views: 22,763
Posted By Wim
Did this co-incide with a Windows update around...

Did this co-incide with a Windows update around the end of February? There was a Windows update that caused issues with V5.6 software.

Nobody has stated what version of DisplayLink software they...
Forum: Windows Software 03-25-2013, 05:38 PM
Replies: 6
Views: 10,171
Posted By Wim
It's the pixels the OS is giving us, and as it's...

It's the pixels the OS is giving us, and as it's software rendered, there is no hardware acceleration to make it look smoother.

That's the way it was designed to run on XP I'm afraid.

Wim
Forum: Windows Software 03-25-2013, 05:36 PM
Replies: 47
Views: 335,747
Posted By Wim
The Ethernet on the dock must be set to auto...

The Ethernet on the dock must be set to auto negotiate, as there is no way to fix the port speed through the UI.

Also, half duplex modes are not supported, so if you try and force half duplex, the...
Forum: Windows Software 03-25-2013, 05:32 PM
Replies: 33
Views: 60,745
Posted By Wim
This will be in v7.2 software which is just...

This will be in v7.2 software which is just having the final changes applied.

Wim
Forum: Windows Software 03-25-2013, 05:31 PM
Replies: 9
Views: 24,441
Posted By Wim
Yes - we will have support for the Intel Atom in...

Yes - we will have support for the Intel Atom in our next software release, which is just having the finishing touches applied.

Note, we have found issues with earlier versions of the Intel GMA...
Forum: Windows Software 03-25-2013, 02:11 PM
Replies: 6
Views: 10,171
Posted By Wim
On XP our driver uses software rendering, so...

On XP our driver uses software rendering, so there is no hardware acceleration to smooth the scaled video image. This is why the pixels look much more blocky on video.

On Windows Vista onwards, we...
Forum: Mac Software 03-25-2013, 02:08 PM
Replies: 2
Views: 10,580
Posted By Wim
Hi You have the problem that is covered in...

Hi

You have the problem that is covered in this article with the device not starting up properly:

http://www.displaylink.com/support/ticket.php?id=324

Wim
Forum: Mac Software 03-22-2013, 05:36 PM
Replies: 1
Views: 7,867
Posted By Wim
There is nothing in our driver to do auto...

There is nothing in our driver to do auto rotation. This is a product specific feature and outside our technology.

Unless the manufacturer releases a separate driver for auto rotation, then it...
Forum: Mac Software 03-22-2013, 05:33 PM
Replies: 18
Views: 25,315
Posted By Wim
The beta 1 seemed to be good for most users as it...

The beta 1 seemed to be good for most users as it had 1500 downloads and there was only one issue posted on the beta in the forum. And that did not look like it was directly connected to the beta.
...
Forum: Mac Software 03-22-2013, 05:32 PM
Replies: 0
Views: 8,380
Posted By Wim
Mac OS X 2.0 software now released

Hi All

I'm pleased to let you know that release 2.0 is now available. If running Mountain Lion, you will need to update to OS X 10.8.3 before installing the software, as this update from Apple...
Forum: Mac Software 03-22-2013, 05:30 PM
Replies: 2
Views: 7,975
Posted By Wim
When it turns off, does the display disappear...

When it turns off, does the display disappear from the OS? I wonder if the DVI signal is not quite strong enough (especially if it is a long cable) and the signal is on the edge...

Wim
Forum: Mac Software 03-22-2013, 05:28 PM
Replies: 10
Views: 16,105
Posted By Wim
I think this is a known issue and is a bug in the...

I think this is a known issue and is a bug in the Apple OS. Does the problem get fixed if you sleep and then wake the computer?

Thanks

Wim
Forum: Windows Software 03-20-2013, 05:39 PM
Replies: 5
Views: 32,132
Posted By Wim
I always press numlock a few times and see if the...

I always press numlock a few times and see if the light goes on and off to see if it really is the whole machine that has frozen up...

Wim
Forum: Windows Software 03-20-2013, 05:33 PM
Replies: 6
Views: 11,986
Posted By Wim
Hopefully our release at the end of March will...

Hopefully our release at the end of March will address the problem with Netflix in this thread. The touch issues are not due to our driver, as we do not provide the touch component.

Thanks

Wim
Forum: Windows Software 03-20-2013, 12:36 PM
Replies: 12
Views: 22,763
Posted By Wim
We have not seen this issue in testing, so I...

We have not seen this issue in testing, so I suspect it is system specific. SabelAdmin says it only seems to be affecting the new laptops. It is possible it could be connected to the same issues we...
Forum: Windows Software 03-20-2013, 12:33 PM
Replies: 4
Views: 11,174
Posted By Wim
Can you post the logs from when the freeze takes...

Can you post the logs from when the freeze takes place?

http://kb.displaylink.com/269

Thanks

Wim
Forum: Windows Software 03-20-2013, 12:29 PM
Replies: 5
Views: 32,132
Posted By Wim
Does the whole machine freeze or just the...

Does the whole machine freeze or just the displays? The DisplayLink software should not freeze up the computer (obviously) but I wonder if it causes more CPU to be used, which gets the system hotter...
Forum: Windows Software 03-20-2013, 12:28 PM
Replies: 1
Views: 8,567
Posted By Wim
If you open the Volume mixer, which sound card...

If you open the Volume mixer, which sound card has Windows associated the Application Pandora to? I have seen some older apps that were not written for Windows 8 not switch to the default audio...
Forum: Mac Software 03-18-2013, 11:27 AM
Replies: 27
Views: 52,193
Posted By Wim
We've updated our known issues FAQ to report the...

We've updated our known issues FAQ to report the current status:

http://kb.displaylink.com/333

Wim
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