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Search: Posts Made By: AlbanRampon
Forum: Mac Software 06-06-2018, 09:23 PM
Replies: 592
Views: 14,204,703
Posted By AlbanRampon
Arrow Update: June 6th Dear DisplayLink macOS users, ...

Update: June 6th
Dear DisplayLink macOS users,

Installing macOS 10.13.4, or newer, will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1....
Forum: Windows Software 06-04-2018, 11:14 AM
Replies: 3
Views: 7,966
Posted By AlbanRampon
Arrow Hello, Both integrated and discrete are real...

Hello,
Both integrated and discrete are real GPUs.
Currently, for indirect displays Windows will use the graphics card used for POST.
There is a potential change in upcoming Windows versions, in...
Forum: Mac Software 05-31-2018, 01:39 PM
Replies: 592
Views: 14,204,703
Posted By AlbanRampon
Arrow Update: May 31st Dear DisplayLink macOS users, ...

Update: May 31st
Dear DisplayLink macOS users,

Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended...
Forum: Windows Software 05-30-2018, 01:03 PM
Replies: 13
Views: 21,293
Posted By AlbanRampon
The driver branch you are using today did not...

The driver branch you are using today did not exist when your computer was manufactured.
It had to be shipped with a previous generation driver.
Forum: Windows Software 05-30-2018, 12:09 PM
Replies: 3
Views: 7,966
Posted By AlbanRampon
Arrow Hello, Can you explain what you mean by not...

Hello,

Can you explain what you mean by not using the graphics card?

These devices are not GPUs. The GPU is used by Windows to compute graphics is all cases.

Kind regards,
Alban
Forum: Windows Software 05-30-2018, 12:07 PM
Replies: 13
Views: 21,293
Posted By AlbanRampon
Arrow Alright, can you try the following driver? ...

Alright, can you try the following driver?
https://downloadcenter.intel.com/download/27412/Graphics-Intel-Graphics-Driver-for-Windows-15-60-

You MUST use the ZIP file and go through Device...
Forum: Windows Software 05-30-2018, 08:51 AM
Replies: 13
Views: 21,293
Posted By AlbanRampon
Arrow Thank you for the information. The Print Screen...

Thank you for the information.
The Print Screen screenshot does not really capture what is being on the screen, but what Windows thinks is there.
What is shown on the Print Screen is taken before...
Forum: Windows Software 05-29-2018, 08:59 AM
Replies: 13
Views: 21,293
Posted By AlbanRampon
Arrow Hello, They use QT with OpenGL libraries. ...

Hello,

They use QT with OpenGL libraries.
It could be the Intel graphics driver OpenGL pass-through issue we've discussed numerous times on this forum or another. Or it could be from these...
Forum: General Discussion 05-29-2018, 08:36 AM
Replies: 3
Views: 23,489
Posted By AlbanRampon
Arrow They might send you back to us, but I don't see...

They might send you back to us, but I don't see how we can change the system behaviour without changing the system.
DisplayLink presenter does not manage third party USB devices. It is used to...
Forum: General Discussion 05-25-2018, 03:29 PM
Replies: 3
Views: 23,489
Posted By AlbanRampon
Arrow Hello, DisplayLink does not do anything with...

Hello,

DisplayLink does not do anything with the mouse pointer on that application or in the docking station.
The presenter application simply does screen cloning. When you plug a docking...
Forum: What to buy? 05-25-2018, 09:00 AM
Replies: 17
Views: 76,436
Posted By AlbanRampon
Arrow Yes, it does work the same way.

Yes, it does work the same way.
Forum: Windows Software 05-25-2018, 07:21 AM
Replies: 4
Views: 11,199
Posted By AlbanRampon
Arrow Hello, It's not released because it has...

Hello,

It's not released because it has problems.
When the feature is implemented properly and passes quality testing, it will be enabled by default.
This is currently scheduled for later this...
Forum: Windows Software 05-25-2018, 07:19 AM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow Yep, as explained in this thread, the BSoD does...

Yep, as explained in this thread, the BSoD does not come from DisplayLink driver.
Forum: Windows Software 05-23-2018, 07:27 AM
Replies: 1
Views: 11,367
Posted By AlbanRampon
Arrow Hello, Unfortunately, the only way around...

Hello,

Unfortunately, the only way around this bug in the Intel graphics driver on Windows 10 is to get a direct display connected as primary display.
Intel fixed the new driver branch but didn't...
Forum: Mac Software 05-22-2018, 03:33 PM
Replies: 592
Views: 14,204,703
Posted By AlbanRampon
Arrow Update: May 22nd Dear DisplayLink macOS users, ...

Update: May 22nd
Dear DisplayLink macOS users,

Installing macOS 10.13.4 will cause DisplayLink connected displays to go blank after the OS update when using DisplayLink driver v4.1. Extended...
Forum: Windows Software 05-21-2018, 08:44 AM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow Hello, He has, thank you. Now they have...

Hello,

He has, thank you.
Now they have all the data and a bug report from MS with suggestions, I would consider it closed from my end. I don't have visibility of bugs between other parties.
...
Forum: Windows Software 05-18-2018, 07:58 AM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow Thank you. I'm trying to get a technical...

Thank you.

I'm trying to get a technical contact at Cylance for Microsoft as they have suggestions.
Would you mind asking your account manager? I'm not a Cylance customer and I don't want to...
Forum: Windows Software 05-17-2018, 07:24 PM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow I've seen a post from them on Spiceworks and...

I've seen a post from them on Spiceworks and offered help.
I will see what Microsoft thinks too as they started looking into it a couple of hours ago.
Forum: Windows Software 05-17-2018, 06:22 PM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow Oh... I didn't check both yet. But as it's kernel...

Oh... I didn't check both yet. But as it's kernel driver I doubt changing the service status actually removes the calls. I'll check when I'm back on a machine with debug tools.

Kind regards, ...
Forum: Windows Software 05-17-2018, 02:29 PM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow Receive a full memory dump through ticket. ...

Receive a full memory dump through ticket.
Same driver filtering the OS graphics.


1: kd> kc
# Call Site
00 nt!KeBugCheckEx
01 nt!IoSetDevicePropertyData
02...
Forum: Windows Software 05-17-2018, 02:17 PM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow Alright, so looking at 051718-14578-01.dmp The...

Alright, so looking at 051718-14578-01.dmp
The crash is from the kernel graphics driver. (IMAGE_NAME: IndirectKmd.sys)
But there's someone interfering with it.
Cylance Protector filter driver is...
Forum: Windows Software 05-17-2018, 12:25 PM
Replies: 18
Views: 20,842
Posted By AlbanRampon
Arrow Thanks a lot ITWebn, I recommend you don't...

Thanks a lot ITWebn,
I recommend you don't waste your time changing the driver for now. 8.5 M1 won't create or prevent the BSoD either.

We are lucky there are multiple reports. This will help us...
Forum: Windows Software 05-17-2018, 08:57 AM
Replies: 9
Views: 17,957
Posted By AlbanRampon
Arrow Hello Jace, This is a misleading message. We...

Hello Jace,

This is a misleading message. We just found out why this was popping up with Microsoft's help.

The driver is not removed.
There was a migration blocker we asked to be added in the...
Forum: Windows Software 05-17-2018, 12:47 AM
Replies: 5
Views: 13,142
Posted By AlbanRampon
Arrow A minidump then, but something. Otherwise...

A minidump then, but something. Otherwise reporting another BSOD, when we get one, has zero guarantee this will be relevant to your case.
If I have no info from the call stack, they can't do the...
Forum: Windows Software 05-16-2018, 11:22 PM
Replies: 5
Views: 13,142
Posted By AlbanRampon
Arrow Hello, I can understand how you could think...

Hello,

I can understand how you could think that... but a BSoD comes from a kernel mode driver failure and DisplayLink does not have any kernel mode driver on that version of Windows.
In a...
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