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Search: Posts Made By: Ruud
Forum: Windows Software 06-07-2013, 07:41 AM
Replies: 140
Views: 238,889
Posted By Ruud
Hi Ulric, So at least based on your...

Hi Ulric,

So at least based on your experience it seems to be related to the specific hardware in the XPS13 or driver version for that hardware.

Thanks for the heads up.
Ruud
Forum: Windows Software 06-07-2013, 06:59 AM
Replies: 140
Views: 238,889
Posted By Ruud
Firmware OK?

Hi Ploddy, Ramon and Ulric,
Thanks for the heads up on your situations.
Ploddy: did you try the targus firmware on a dell dock 3.0 (ACP075EU)?

I didn't try the firmeware update yet, still...
Forum: Windows Software 06-06-2013, 06:55 AM
Replies: 140
Views: 238,889
Posted By Ruud
Acp075eu

Hi James,

Thanks for the heads-up and the link. My model-number is the ACP075EU version. Do you think that the firmware update for the ACP070USZ is compatible with my model?
Does the firmware...
Forum: Windows Software 06-05-2013, 12:18 PM
Replies: 140
Views: 238,889
Posted By Ruud
Cannot find firmware or newer chipset driver

Hi James,

I looked at the dell.nl site for an USB dock driver/firmware update, but there is none. The driver update (10/5) is probably your latest updated driver? I cannot install that one...
Forum: Windows Software 05-31-2013, 04:04 PM
Replies: 140
Views: 238,889
Posted By Ruud
Thumbs down Aaaarrgggh pelnty blackouts today!

Hi Wim and James,

The last hour I suffered 3 black-outs in a row. This was highly annoying since I had to finish some work before the week-end.

Between these crashes I did not close/restart any...
Forum: Windows Software 05-31-2013, 11:38 AM
Replies: 140
Views: 238,889
Posted By Ruud
More Blackouts

See Logfiles I sent for details.
I just ahd another blaockt-out and I believe yesterday as well (which I didn't make seperate logfiles for)
Any luck finding the cause of this? (and possibly a...
Forum: Windows Software 05-30-2013, 10:11 AM
Replies: 140
Views: 238,889
Posted By Ruud
UBoel: did you use the ethernet-port on the...

UBoel: did you use the ethernet-port on the docking station at the time you tested it on the Dell Vostro 5650? My XPS doesn't have a normal ethernet port so i'm forced to use the one on the docking...
Forum: Windows Software 05-30-2013, 10:03 AM
Replies: 140
Views: 238,889
Posted By Ruud
Still having black-outs

Hi James,
Yes I can confirm i'm still having 'black-outs' will send logfile.zip to the email address provided hereafter.
To me is seems the problem arises most of the time (perhaps all of the time)...
Forum: Windows Software 05-28-2013, 10:09 AM
Replies: 140
Views: 238,889
Posted By Ruud
Receiving logfiles OK?

Hi James/Wim,

Just curious, did the logfiles I sent you arrive OK?
(especially the last 2 today because I was having some mail problems sending them out)
Forum: Windows Software 05-28-2013, 10:02 AM
Replies: 140
Views: 238,889
Posted By Ruud
Black-out without auto-recovery

Hi James,

I just encountered another displaylink crash. This time the two screens went black, but weren't restored at all, so I had to turn to the display on my laptop to restore things to normal...
Forum: Windows Software 05-27-2013, 08:55 AM
Replies: 140
Views: 238,889
Posted By Ruud
First 'black-out' event after update to Chrome27

Hi,

Just experienced a regular 'black-out' event after my upgrade to Chrome27
Some details:
- Using Eclipse Juno, Chrome27, FireFox, FileZilla, Thunderbird.
- Playing streaming audio via...
Forum: Windows Software 05-24-2013, 06:58 AM
Replies: 140
Views: 238,889
Posted By Ruud
Hi Ploddy, Wim and James, Just an heads-up:...

Hi Ploddy, Wim and James,

Just an heads-up: I looked at some reports that google chrome might also be to blame for the occasional mouse stuttering. That day, when hovering back and forth over some...
Forum: Windows Software 05-21-2013, 01:05 PM
Replies: 140
Views: 238,889
Posted By Ruud
second black-out event

where can I send the second debugging zip file? Perhaps in a private message to Wim?
Forum: Windows Software 05-21-2013, 11:48 AM
Replies: 140
Views: 238,889
Posted By Ruud
posting debugging information

Hi,

I just had an black-out event and gathered the debugging information. I'm willing to send them to you, but preferably not by posting them to this public forum.. Is there another way?
Forum: Windows Software 05-21-2013, 07:35 AM
Replies: 140
Views: 238,889
Posted By Ruud
Smile Just installed the displaylink support tool and...

Just installed the displaylink support tool and resetted my debug logs.
Doing this resulted in exactly the kind of 'black-out' event I get after a freeze-up: monitors going to black, pling-plong...
Forum: Windows Software 05-21-2013, 07:24 AM
Replies: 140
Views: 238,889
Posted By Ruud
Thanks for the feedback Wim. I set my power...

Thanks for the feedback Wim.
I set my power plan to 'high performance' to see if that allready helps with the occasional mouse stuttering

I didn't collect logfiles yet, will read article later...
Forum: Windows Software 05-17-2013, 10:15 AM
Replies: 140
Views: 238,889
Posted By Ruud
Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

Hi you all,

I love my new Dell USB Dock 3.0 on my Dell XPS 13 (Win 8 64 bits, FullHD 13 inch monitor version).

However I get multiple freezes every day when using it.

Sometimes they are...
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