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Search took 0.02 seconds; generated 56 minute(s) ago. Search: Posts Made By: rboerner
Forum: Mac Software 07-22-2025, 11:03 AM
Replies: 1
Views: 41,669
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting the issue to DisplayLink directly by following the process outlined here -->...
Forum: Mac Software 07-14-2025, 11:14 AM
Replies: 2
Views: 92,671
Posted By rboerner
If the original manufacturer of your...

If the original manufacturer of your DisplayLink-based product has been unable to assist you, then I would suggest reporting the issue to DisplayLink directly by following the process outlined here...
Forum: Mac Software 07-14-2025, 11:11 AM
Replies: 1
Views: 68,868
Posted By rboerner
For your reference, DisplayLink technology is a...

For your reference, DisplayLink technology is a combination of hardware and software. If the product you are using does not have DisplayLink hardware inside of it, then the DisplayLink software will...
Forum: General Discussion 06-25-2025, 11:06 AM
Replies: 1
Views: 713,858
Posted By rboerner
For your reference, DisplayLink technology is a...

For your reference, DisplayLink technology is a combination of hardware and software.

The Lenovo Thunderbolt docking station you are using does NOT have DisplayLink hardware inside it, and this...
Forum: Mac Software 06-20-2025, 12:07 PM
Replies: 11
Views: 68,113
Posted By rboerner
The docking station you are using is a hybrid....

The docking station you are using is a hybrid. The 'Display 1' video output group is driven by the video output capabilities of the host computer. It is not driven by DisplayLink technology. This is...
Forum: Mac Software 06-13-2025, 11:14 AM
Replies: 8
Views: 65,366
Posted By rboerner
To the best of my knowledge, the D6000 docking...

To the best of my knowledge, the D6000 docking station is somewhat unique in regard to its internal functionality and this may be playing a part in the unexpected behavior.

To expand further, when...
Forum: Mac Software 06-12-2025, 11:13 AM
Replies: 8
Views: 65,366
Posted By rboerner
1. The Dell D6000 has two DisplayPort outputs and...

1. The Dell D6000 has two DisplayPort outputs and one HDMI output.

To which specific port is the Dell P2222H display that is not working connected?

For example, HDMI output or DisplayPort on...
Forum: Mac Software 06-10-2025, 10:56 AM
Replies: 8
Views: 65,366
Posted By rboerner
Can you please provide the specific model number...

Can you please provide the specific model number of the Dell docking station you are using?

For example, UD22.

Can you also please provide the brand and specific model number of each of the...
Forum: Windows Software 05-16-2025, 11:03 AM
Replies: 1
Views: 46,066
Posted By rboerner
I suspect (but cannot be sure) that the...

I suspect (but cannot be sure) that the DisplayPort (DP) to HDMI cable you are using is contributing to the unexpected behavior.

In brief, there are two types of DisplayPort to HDMI cables....
Forum: Mac Software 05-15-2025, 10:48 AM
Replies: 5
Views: 29,542
Posted By rboerner
Hi Judith, To the best of my knowledge (and...

Hi Judith,

To the best of my knowledge (and DisplayLink's confirmation above) the behavior you describe is not expected. As a result, I would suggest reporting the issue to DisplayLink directly by...
Forum: Mac Software 05-15-2025, 10:46 AM
Replies: 5
Views: 29,542
Posted By rboerner
Thank you for the confirmation of my...

Thank you for the confirmation of my understanding.
Forum: Mac Software 05-14-2025, 10:58 AM
Replies: 5
Views: 29,542
Posted By rboerner
The original poster said: "I've installed...

The original poster said:

"I've installed the Synaptics Displaylink app as well as the Login Screen extension, but I still get no image until I've logged in."

My understanding is that with the...
Forum: Mac Software 05-02-2025, 10:57 AM
Replies: 1
Views: 8,418
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting your experience to DisplayLink directly by following the process outlined here -->...
Forum: Mac Software 05-01-2025, 11:01 AM
Replies: 2
Views: 25,749
Posted By rboerner
Can you please provide the specific brand and...

Can you please provide the specific brand and model number of (or a direct web link to) the specific device you are using to connect your two monitors to your Mac?
Forum: Mac Software 04-29-2025, 10:59 AM
Replies: 4
Views: 10,598
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest reporting the issue to DisplayLink directly by following the process outlined here -->...
Forum: Mac Software 04-28-2025, 11:02 AM
Replies: 6
Views: 8,876
Posted By rboerner
You can report unexpected behavior to directly to...

You can report unexpected behavior to directly to DisplayLink by following the process outlined here -->...
Forum: Mac Software 04-22-2025, 10:59 AM
Replies: 2
Views: 7,788
Posted By rboerner
Please provide the specific model number of (or a...

Please provide the specific model number of (or a direct web link to) the Lenovo docking station you are using.
Forum: Mac Software 04-17-2025, 11:04 AM
Replies: 3
Views: 16,061
Posted By rboerner
You are welcome for the assistance. Is it...

You are welcome for the assistance.

Is it possible for you to share the solution in this specific case for the benefit of others?
Forum: Mac Software 04-16-2025, 11:29 AM
Replies: 22
Views: 125,044
Posted By rboerner
For your reference, the Dell UD22 docking station...

For your reference, the Dell UD22 docking station combines two different technologies internally in order to drive the connected displays.

The two DisplayPort video outputs on the back of the...
Forum: Mac Software 04-14-2025, 11:30 AM
Replies: 3
Views: 16,061
Posted By rboerner
For reference, there is no automatic update...

For reference, there is no automatic update mechanism for the DisplayLink Manager Application on macOS. The version will not update unless you do so manually.

With that said, the previous version...
Forum: Mac Software 04-14-2025, 11:01 AM
Replies: 2
Views: 12,183
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support
Forum: Mac Software 04-07-2025, 11:09 AM
Replies: 1
Views: 9,852
Posted By rboerner
If you have not done so already, I would suggest...

If you have not done so already, I would suggest contacting Plugable directly for support --> https://plugable.com/pages/support
Forum: Mac Software 04-07-2025, 11:08 AM
Replies: 51
Views: 249,060
Posted By rboerner
To all of those who have posted within this...

To all of those who have posted within this thread:

If the original manufacturer of your DisplayLink based product has not been able to provide support, then please report the issue to DisplayLink...
Forum: Mac Software 03-27-2025, 11:02 AM
Replies: 9
Views: 49,466
Posted By rboerner
*** Note from volunteer admin - Please do not...

*** Note from volunteer admin - Please do not double-post about a single issue. I have replied to your other post with the suggested next steps ***
Forum: Mac Software 03-27-2025, 11:01 AM
Replies: 2
Views: 22,093
Posted By rboerner
If the manufacturer of your docking station...

If the manufacturer of your docking station (Wavlink) has not been able to provide support, then I would suggest reporting the issue to DisplayLink directly by following the process outlined here -->...
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